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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Volunteer days
Military leave
401k Match
comprehensive benefits
Training opportunities
Education Reimbursement
Job Description
The United Service Organizations (USO) is a globally recognized nonprofit organization dedicated to strengthening America's military service members by keeping them connected to family, home and country throughout their service to the nation. Established in 1941, the USO has a longstanding tradition of providing vital programs, services and live entertainment that lift the spirits of troops and their families. With a mission that truly spans the globe, the USO operates centers and programming at military installations and other locations worldwide, reaching millions of military personnel, veterans, and their families.
The USO is celebrated not only for its impactfu... Show More
The USO is celebrated not only for its impactfu... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 5 years work experience in relevant business operations or event management roles
- At least 1 year experience in supervisory role
- Proficiency with Microsoft Office and volunteer management software
- Fluency in English
- Ability to communicate professionally with military audiences and general public
- Ability to handle confidential information appropriately
- Ability to perform basic math and budgeting functions
- Ability to adapt to organizational change quickly
- Ability to obtain and maintain security clearances and valid drivers license
- Ability to obtain and maintain US passport and foreign drivers license where applicable
- Must be a strong advocate of the USO mission
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- 5+ years work experience in business operations, event management or marketing including 1+ years in supervisory capacity
- Relevant experience in nonprofit, military, multicultural and global organizations preferred
- Proficiency with technology including Microsoft Office Suite and volunteer management software
- Fluency in English
- Strong interpersonal, customer service and problem-solving skills
- Ability to manage confidential information with tact and professionalism
- Knowledge of business accounting functions such as project management and budgeting
- Demonstrated initiative and adaptability
- Attention to detail and ability to manage multiple priorities
- Ability to obtain security credentials and valid driver’s license
- Strong advocacy for USO mission
Job Duties
- Provide a center that is effective, inviting, safe, clean, well-maintained and ready-for-use
- Ensure equipment is clean and well-functioning and enforce sanitary guidelines and food-handling regulations
- Lead planning, quality, and delivery of programs on and off U.S. military installations within budget limits
- Identify and implement operational and program improvements achieving USO standards of excellence
- Coach and mentor USO center staff and oversee volunteers’ schedule, activities, recruitment, training and recognition
- Create, maintain, communicate, and enforce standard operating procedures and emergency preparedness plan compliance
- Perform and monitor financial activities including budget creation, income tracking, banking transactions and inventory management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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