Center Administrator/ Marketing Director

League City, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $28.00

Benefits

Great small business work environment

flexible scheduling

Paid Time Off

Job Description

American Family Care (AFC) is one of the largest primary and urgent care companies in the United States, offering accessible healthcare services seven days a week on a walk-in basis. AFC operates state-of-the-art centers that specialize in the episodic treatment of acute illnesses and injuries, along with workers' compensation and occupational medicine. Each clinic is equipped with onsite laboratory and in-house x-ray capabilities to provide comprehensive patient care efficiently and conveniently. AFC serves millions of patients annually, positioning itself as a leader in urgent care, accessible primary care, and occupational health services. With more than 250 clinics nationwide and over... Show More

Job Requirements

Bachelor's degree preferred
Minimum two years experience in a supervisory role in a medical office preferred
Proficiency with computer systems
Strong communication skills including written, verbal, and consultative
Ability to provide excellent customer service and ensure customer satisfaction
Knowledge of healthcare compliance and regulatory standards including HIPAA and OSHA
Experience with revenue cycle management preferred

Job Qualifications

Bachelor's degree preferred
A minimum of two years experience working in a supervisory role in a medical office preferred
Computer proficiency
Demonstrated skills in written, verbal, and consultative communications
Ability to deliver high levels of customer service and achieve customer satisfaction
Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred

Job Duties

Recruit, hire, and complete onboarding processes for various roles including front office medical receptionist, medical assistant, x-ray, and other positions
Marketing around the clinic area
Follow up with occupational medicine companies
Supervise, evaluate, and execute performance evaluations of non-provider staff
Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
Ensure staff compliance with company policies and procedures and state and federal rules and regulations
Lead and organize staff meetings, daily huddles, and in-service programs
Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
Ensure compliance with front office procedures and accuracy of financial transactions
Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
Monitor various key performance indicators and put programs in place for continual improvement
Other duties and responsibilities as assigned

Job Location

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