CEM

Tulsa, OK, US|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $32,000.00 - $56,200.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

generous employee discounts

Career development opportunities

Job Description

The Michaels Companies Inc. is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Known for its commitment to fueling the joy of creativity, Michaels provides customers with a wide range of art supplies, framing services, craft materials, and creative inspiration. Michaels prioritizes... Show More

Job Requirements

High school diploma or equivalent
retail management experience preferred
ability to stand for long periods
ability to lift heavy boxes and access high shelves using ladders or similar equipment
capability to move throughout the store
willingness to work nights, weekends, and early mornings
compliance with federal, state, and local legal requirements
ability to perform bending, lifting, carrying, reaching, and stretching
ability to work in both climate controlled and non-climate controlled environments
must be able to engage in public retail settings
willingness to participate in physical tasks such as truck unloading and stocking
if accommodations are needed, able to communicate with supervisor
commitment to inclusivity and respectful behavior
able to interact positively with customers and team members

Job Qualifications

Retail management experience preferred
strong leadership and coaching skills
ability to manage multiple priorities
effective communication skills
experience with customer service excellence
knowledge of inventory and cash handling procedures
proficiency in executing company policies and procedures
ability to train and develop team members
understanding of omnichannel retail processes
commitment to safety and shrink management
problem-solving skills
positive attitude and team-oriented mindset
ability to maintain a clean and organized store environment

Job Duties

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs
ensure execution of Company policies and standards
hold team accountable for store conditions and results
ensure all front end policies and procedures are followed
achieve your KPIs and manage your team to achieve their role KPIs
plan and lead execution of class and in-store events in accordance with Company programs
lead the omnichannel processes
manage and execute shrink and safety programs
assist with cash reconciliation and bank deposits
assist with inventory processes including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
assist with onboarding new Team Members
train, observe, and coach customer experience team to achieve results
participate in the performance management process
support Talent Development of your team
utilize leadership competencies for self-development
serve as Manager on Duty (MOD)
interact with others in an accepting and respectful manner
acknowledge customers, help locate products and provide solutions
participate in truck unloading and stocking processes
cross train in Custom Framing selling and production
lead delivery of high-quality custom framing solutions in select stores
manage and execute shrink and safety programs
perform other duties as assigned

Job Location

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