Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a premier destination known for its breathtaking architecture, extensive meeting facilities, and outstanding hospitality services. As part of the Marriott International family, Gaylord Opryland blends traditional southern charm with modern luxury to deliver a unique guest experience that caters to leisure travelers, business clients, and large-scale events. The resort boasts thousands of guest rooms, expansive event spaces, and a variety of dining and entertainment options, making it one of the most sought-after locations in the hospitality industry. With a commitment to inclusivity and diversity, Marriott International fosters a welcoming... Show More
Job Requirements
- high school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- open availability for full-time schedule
- ability to stand, sit, or walk for extended periods
- ability to lift up to 10 pounds without assistance
- strong interpersonal and communication skills
- adherence to company policies and confidentiality
Job Qualifications
- high school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
- strong communication skills
- ability to multitask in a fast-paced environment
- customer service orientation
- proficiency with computer systems
- attention to detail and accuracy
Job Duties
- assist members and guests with the pre-arrival process
- conduct pre-calls to arriving members and make pre-arrival arrangements
- handle front office duties including check-in and check-out
- prepare arrival packets and departure folios
- perform audit checklists and process billing
- respond to guest requests for visitor information and special arrangements
- coordinate with departments such as engineering, housekeeping, and bell services to resolve issues
- assist with reservation and bell/valet services
- perform lobby ambassador tasks
- maintain shift logs and documentation
- report incidents and complete safety training
- ensure compliance with company policies and professional appearance
- welcome and acknowledge guests according to standards
- communicate clearly and professionally
- develop positive working relationships
- comply with quality assurance standards
- stand, sit, or walk for extended periods
- perform other reasonable job duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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