CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a leading event marketing company known for providing exceptional person-to-person marketing services within major retail environments, particularly as the preferred in-house event marketing provider to Costco. The company specializes in driving sales growth for both their customers and Costco by offering expert sales activation and promotional staffing solutions. CDS operates as one of North America’s premier sales and marketing agencies, delivering outsourced sales, merchandising, category management, and marketing services across a diverse array of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. By bridging the gap between manufacturers and retailers, CDS ensures consumers gain access to the best products available in the marketplace today.

The Event Manager role at CDS is a critical, full-time position focused on overseeing the recruitment, hiring, training, supervision, and performance management of in-store Product Demonstrators. This role requires a dynamic professional adept at coordinating between warehouse managers, vendors, and demonstrators to ensure smooth event executions and product presentations that align with company standards and customer expectations. The Event Manager is responsible for ensuring that all product demonstrations are conducted safely and effectively, adhering to food safety and sanitation requirements where applicable. This includes preparation oversight, coordinating with various stakeholders, and maintaining excellent service for all Costco club members.

Candidates hired for this position will benefit from a set Tuesday-Saturday schedule, with hours typically from 8:30 AM to 5:30 PM, though timing may vary based on operational needs. CDS offers a comprehensive full-time benefits package including medical, dental, vision, life insurance, short and long-term disability coverage, a 401(k) retirement plan, and generous paid time off. The company also places strong emphasis on work-life balance, fostering a supportive environment to help employees thrive both professionally and personally.

The Event Manager plays a vital role in the success of promotional events and product sales strategies. Key responsibilities include recruiting and training part-time staff, overseeing demonstration preparations, training demonstrators in customer service excellence, and maintaining clear communication among all parties involved in the demonstration process. Additionally, the role extends to supporting new store grand openings and driving operational improvements that optimize customer loyalty and overall satisfaction.

Successful candidates will demonstrate leadership capabilities, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Experience in retail, hospitality, or food service sectors, along with a track record of managing teams, will help candidates excel in this position. CDS also requires industry-standard certifications such as NEHA Professional Food Handler Certification, underscoring the company’s commitment to quality and safety.

By joining CDS as an Event Manager, you will be part of a top-tier marketing organization that champions innovation, operational excellence, and customer satisfaction, while delivering meaningful career growth opportunities and benefits to support your success.