CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a premier event marketing agency known for providing unparalleled person-to-person marketing experiences, primarily serving Costco, one of North America's largest wholesale retailers. As the preferred in-house event marketing provider for Costco, CDS specializes in recruiting, hiring, and supervising in-store Product Demonstrators, ensuring the delivery of superior product presentations and customer service across various store locations. This dynamic company plays an essential role in bridging the gap between manufacturers, suppliers, and retailers by creating exceptional product demonstration experiences that drive sales and increase product visibility. CDS is committed to excellence by focusing on training, preparing, and managing teams of Product Demonstrators who maintain high standards of food safety, sanitation, and customer interaction.

The Event Manager at CDS holds a vital leadership position responsible for overseeing the recruitment, hiring, and supervision of part-time and full-time Product Demonstrators within club stores. This full-time role requires strong communication skills to facilitate effective coordination between warehouse managers, vendors, and on-site Demonstrators. The manager is also involved in key events such as new location grand openings, playing a significant role in ensuring the smooth execution of promotional activities and product demonstrations. The position offers a stable work schedule from Tuesday to Saturday, typically from 8:30 AM to 5:30 PM, with some flexibility depending on business needs. CDS provides a comprehensive benefits package including medical, dental, vision, life insurance, short and long-term disability, 401(k) plan, and generous paid time off to support work-life balance.

The role demands a detail-oriented and motivated individual capable of leading high-performing teams. Candidates should possess experience in retail, hospitality, or food sectors to effectively manage product preparation and presentation, adhering to all safety standards. The Event Manager is responsible for training Demonstrators in customer service and demonstration techniques, ensuring consistent delivery of brand messaging and excellence in customer engagement. The role encompasses responsibilities extending beyond daily oversight, including collaborating with district managers to analyze event metrics such as sales performance, labor efficiency, and operational costs, making strategic adjustments to achieve revenue goals and optimize customer satisfaction.

Additionally, CDS’ commitment to creating a supportive and inclusive work environment is demonstrated through ongoing development of corporate governance frameworks, policies, and procedures. This position requires physical stamina, as it involves spending long hours on feet, managing products including some food items, occasionally working in cold storage areas, and traveling as needed. Certification as a NEHA Professional Food Handler is required to ensure adherence to stringent health regulations during product demonstrations.

Overall, CDS offers an exciting opportunity for dedicated individuals passionate about event management, retail marketing, and team leadership. The Event Manager's contributions directly impact client satisfaction and brand success within one of the most respected club store environments in North America. Prospective candidates eager to join a thriving company that values leadership, customer experience, and professional growth are encouraged to apply today.