CDS Full Time Event Manager - Product Demonstration

Club Demonstration Services (CDS) is a leading event marketing company recognized as the preferred in-house event marketing provider for Costco. CDS specializes in delivering exceptional person-to-person marketing services that effectively drive sales and enhance customer experience for both its clients and Costco members. With a strong reputation in the industry, CDS prides itself on its professional approach to event marketing, providing tailored solutions that connect manufacturers and retailers with consumers through engaging product demonstrations and promotions. The company operates primarily within retail environments, especially club stores, and is committed to upholding high standards of product presentation, sales activation, and customer service excellence. CDS offers a full-time employment opportunity with a set schedule from Tuesday to Saturday, 8:30 AM to 5:30 PM. Benefits include medical, dental, vision, life insurance, short and long-term disability coverage, a 401(k) plan, and generous paid time off, promoting a healthy work-life balance for all employees.

The role of Event Manager - Product Demonstration at CDS is vital in ensuring the success of in-store marketing initiatives. The Event Manager will be responsible for recruiting, hiring, and supervising part-time Product Demonstrators who perform live product presentations to Costco members. This position requires hands-on oversight of product preparation and presentation, including adherence to food safety and sanitation standards. The Event Manager will conduct training sessions to equip demonstrators with demonstration techniques and excellent customer service skills, ensuring impactful engagement with shoppers. Furthermore, this role demands strong communication and coordination with warehouse managers, vendors, and demonstrators, facilitating smooth operations and collaboration.

Part of the role includes participating in grand openings of new Costco locations, providing event support that drives successful launches and marketing campaigns. Additional responsibilities encompass directing activities during promotional and sales events, communicating strategies to achieve sales and service goals, and collaborating with district managers to monitor performance metrics such as sales data, labor hours, and operational costs. The Event Manager is also a key player in maintaining corporate governance by supporting policy and procedure adherence.

Candidates for this role must demonstrate excellent leadership and supervisory skills to lead high-performing teams, exercise independent judgment, and adapt to dynamic, fast-paced retail environments. Expertise in managing multiple stakeholders, including vendors and internal teams, is crucial. The role involves physical activity, including lifting products up to 50 pounds and working in varying environmental conditions, requiring stamina and safety-conscious practices. Overall, the Event Manager at CDS plays a pivotal role in bridging manufacturers and retailers, ensuring that consumers receive impactful product experiences while driving business growth for clients and Costco alike. This comprehensive role offers a rewarding career pathway within an established and respected marketing agency dedicated to exceptional customer and client satisfaction.