Catering Supervisor, Little Caesars Arena

Delaware North Sportservice is a leading hospitality and food service provider operating at premier venues across the globe. Specifically, Delaware North manages food, beverage, and retail services at Little Caesars Arena, an iconic 20,000-seat venue in Detroit, Michigan. Opened in 2017, the arena hosts major sports franchises such as the NHL's Detroit Red Wings and the NBA's Detroit Pistons, providing a vibrant and energetic environment for game day action. Delaware North prides itself on delivering exceptional guest experiences through a robust portfolio that includes concessions, premium dining services, and innovative club areas, loge boxes, and suites. A family-owned company with over 100 years of history, Delaware North has developed a global reputation for excellence in hospitality, offering unique career paths across various sectors including sports, gaming, and national parks.

The role of the part-time Catering Supervisor at Little Caesars Arena is an exciting opportunity for those passionate about hospitality and event service. Working under the guidance of the department manager, the Catering Supervisor is responsible for overseeing the seamless operation of all event spaces during catering events. This critical role involves training and supervising catering team members, ensuring all food preparations, presentations, and service standards are met or exceeded, and maintaining cleanliness and appropriate stocking of all workstations and storerooms. The Catering Supervisor also enforces responsible alcohol service policies and handles guest inquiries and complaints professionally, enhancing overall customer satisfaction.

This position offers a competitive hourly wage ranging from $18.00 to $21.00 and a flexible schedule that accommodates day, evening, weekend, holiday, and event shifts, making it ideal for individuals seeking part-time work with dynamic and varied hours. The work environment is fast-paced and exciting, filled with the energy of live sports and entertainment events, providing staff with a stimulating and rewarding atmosphere. Delaware North is invested in the personal and professional development of its employees, offering comprehensive training and opportunities for certification reimbursement to help team members grow within the hospitality industry.

Delaware North cares deeply about the well-being of its team members, providing a suite of benefits designed to offer comfort, safety, and security. These benefits include weekly pay, employee discounts, flexible work schedules, and access to health, dental, and vision insurance for eligible employees. Additional perks such as 401(k) plans with company matching, paid vacation and holidays, paid parental bonding leave, and employee assistance programs further support the workforce. This inclusive workplace prioritizes diversity and equality, welcoming applicants from all backgrounds without discrimination.

In summary, the Catering Supervisor role at Delaware North Sportservice is perfect for an individual with a minimum of one year experience in a full-service restaurant, hotel, catering facility, or club environment who is detail-oriented, possesses strong leadership and organizational skills, and excels in guest communication. By joining Delaware North, employees become part of a respected, globally recognized company dedicated to shaping the future of hospitality and providing exceptional experiences in iconic venues like Little Caesars Arena. This position promises excitement, growth potential, and a supportive work culture that values each team member's contribution and career aspirations.