Catering Services Worker Lead - Winston-Salem State U.

Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries and proudly serving millions of guests daily. Known for its commitment to excellence and rooted in a strong service culture, Aramark strives to do great things not only for its customers but also for its employees, partners, communities, and the planet. The company champions equal employment opportunities and promotes an inclusive work environment free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by law.

The Catering Service Worker Lead role at Aramark holds critical importance in managing catering events across various central and satellite locations. This position focuses on supervising and supporting teams in planning and executing catering events of varying sizes, ensuring that all operations adhere to Aramark's brand standards and initiatives. The job requires a hands-on leader dedicated to creating a safe work environment, overseeing everything from event booking to staff coordination, setup, preparation, service, and breakdown of catered foods and beverages.

The individual in this role will develop and maintain a strong safety culture, taking accountability to ensure a workplace where no injuries happen. They supervise catering operations including managing staff schedules and rental equipment, while also assisting in hiring, discipline, and performance evaluations. The role necessitates close collaboration with other internal departments to coordinate activities and participation in management team meetings, fostering strong communication and operational efficiency.

In addition to internal coordination, the Catering Service Worker Lead serves as a vital point of contact between Aramark, clients, vendors, and customers. They represent Aramark and its clients at meetings and events, facilitating external customer relations and ensuring client satisfaction. The position demands rigorous adherence to sanitation, organizational, and safety standards through checklists, direct supervision, and follow-up measures.

Training and development are also key components. The leader participates in all catering training programs and contributes to developing training for hourly, part-time, and student employees. They aid in implementing Aramark's OpX Catering initiatives and guidelines, which are designed to enhance operational excellence and customer satisfaction.

This role may involve physical tasks such as lifting, bending, pushing, pulling, and extended periods of walking or standing. Use of personal protective equipment (PPE) and uniform compliance are required to maintain safety and professionalism. Aramark values continuous skill development and adaptability, acknowledging that job duties may change to meet business needs without prior notice.

Overall, the Catering Service Worker Lead position offers an opportunity to be part of a large, reputable company focused on growth, inclusion, and excellence. It is well suited for professionals with experience in hotel or banquet operational settings who are eager to lead teams and foster positive catering experiences. Aramark supports career advancement, personal development, and provides a dynamic environment where team members can thrive and make a meaningful impact.