Job Overview
Job Description
Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries worldwide. With a steadfast commitment to excellence and a mission rooted in service, Aramark fosters a work environment where employees are empowered to develop their talents and achieve professional growth. The company is dedicated to creating a diverse and inclusive workplace free from discrimination, reflecting its values of respect and equal opportunity for all. Aramark's extensive operations span various sectors, including education, healthcare, sports, and business dining, delivering exceptional service through innovation and teamwork.
The Catering Service Worker Lead role at Aramark is a pivotal position within the catering operations team, responsible for supervising and supporting catering events of various sizes across both central and satellite locations. This leadership role ensures that all catering brand standards and initiatives are consistently met, maintaining high-quality service that reflects Aramark's reputation for excellence. The Catering Service Worker Lead plays a critical part in planning, coordinating, and executing events, ensuring seamless service from set-up through breakdown.
In this role, the Catering Service Worker Lead develops a strong safety culture that promotes a safe working environment where injuries are prevented. They are directly accountable for supervising the entire catering operation process, including coordinating staff, rental equipment, preparation, service, and clean-up of catered foods and beverages. Additionally, this position requires involvement in booking events, menu selection and costing, as well as pricing to meet client needs. The role also encompasses hiring, disciplinary actions, and performance evaluations, highlighting its managerial responsibilities.
Interdepartmental coordination is essential, with the Catering Service Worker Lead collaborating with other internal departments and participating in management team meetings to ensure smooth operation and communication. Serving as a representative of Aramark and its clients, the lead facilitates strong external customer relations and interfaces with vendors and key service users. Maintaining compliance with sanitation, organization, and safety standards is a priority, achieved through checklists, hands-on supervision, and diligent follow-up.
The role includes active participation in all catering training programs and the leadership in developing and implementing training initiatives for hourly, part-time, and student employees. The Catering Service Worker Lead also aids in the implementation and adherence to Aramark's OpX Catering initiatives and guidelines, ensuring operational excellence across all facets of the catering service. This dynamic job requires flexibility, as duties may evolve or expand to meet the company's and clients' needs, offering a challenging yet rewarding career path within a renowned global enterprise.
The Catering Service Worker Lead role at Aramark is a pivotal position within the catering operations team, responsible for supervising and supporting catering events of various sizes across both central and satellite locations. This leadership role ensures that all catering brand standards and initiatives are consistently met, maintaining high-quality service that reflects Aramark's reputation for excellence. The Catering Service Worker Lead plays a critical part in planning, coordinating, and executing events, ensuring seamless service from set-up through breakdown.
In this role, the Catering Service Worker Lead develops a strong safety culture that promotes a safe working environment where injuries are prevented. They are directly accountable for supervising the entire catering operation process, including coordinating staff, rental equipment, preparation, service, and clean-up of catered foods and beverages. Additionally, this position requires involvement in booking events, menu selection and costing, as well as pricing to meet client needs. The role also encompasses hiring, disciplinary actions, and performance evaluations, highlighting its managerial responsibilities.
Interdepartmental coordination is essential, with the Catering Service Worker Lead collaborating with other internal departments and participating in management team meetings to ensure smooth operation and communication. Serving as a representative of Aramark and its clients, the lead facilitates strong external customer relations and interfaces with vendors and key service users. Maintaining compliance with sanitation, organization, and safety standards is a priority, achieved through checklists, hands-on supervision, and diligent follow-up.
The role includes active participation in all catering training programs and the leadership in developing and implementing training initiatives for hourly, part-time, and student employees. The Catering Service Worker Lead also aids in the implementation and adherence to Aramark's OpX Catering initiatives and guidelines, ensuring operational excellence across all facets of the catering service. This dynamic job requires flexibility, as duties may evolve or expand to meet the company's and clients' needs, offering a challenging yet rewarding career path within a renowned global enterprise.
Job Requirements
- Minimum of two years operational experience in a hotel/banquet setting
- Prior experience with booking of events preferred
- Ability to lift, bend, push, pull and/or extended walking and standing
- Willingness to wear uniforms and/or use personal protective equipment (PPE)
Job Qualifications
- Minimum of two years operational experience in a hotel/banquet setting
- Prior experience with booking of events preferred
Job Duties
- Develops and is accountable for a safety culture that creates a work environment where no one gets hurt
- Directly supervises catering operations including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
- Booking of events, selecting and costing menu items, and pricing as needed
- Assists with hiring, discipline, and performance reviews
- Coordinates activities with other internal departments
- Participates in management team meetings
- Interfaces with vendors and key service users within client organization
- Facilitate external customer relations
- represents Aramark and the client at meetings and events
- Ensures that appropriate sanitation, organization, and safety standards are met through checklists, hands-on supervision, and follow-up
- Participates in all catering training programs
- helps to develop and implement training programs for hourly, part-time, and student employees
- Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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