Catering Services Supervisor - Lifeworks

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Rooted in a service-driven culture and united by a strong sense of purpose, Aramark is committed to creating positive impacts for its clients, employees, and communities while fostering environmental stewardship. The company’s mission emphasizes great service, inclusivity, and equal employment opportunities, making it an excellent place for professionals who want to grow their talents and make meaningful contributions in their careers. As a premier business dining division, LifeWorks by Aramark specializes in on-site customized restaurant services that bring inspirational and personalized experiences to clients, rather than merely transactional food services.

The role of Catering Service Worker Lead at Aramark’s LifeWorks division is essential in ensuring the success of catering events by providing supervision and support in the planning and execution of events of varying sizes and complexity. This position operates across both central and satellite locations, overseeing the coordination, setup, and breakdown of catering operations while maintaining the highest standards of quality, safety, and client satisfaction. As a leader within the catering team, the Catering Service Worker Lead is responsible for upholding all catering brand standards and initiatives to guarantee a consistent and exceptional customer experience.

The person in this role manages a team to deliver excellent service for a wide array of catered events, coordinating staff, rental equipment, and event logistics to ensure seamless execution from start to finish. In addition to operational oversight, the role includes tasks such as event booking, menu selection, pricing, and cost estimation. Collaboration with internal departments, client stakeholders, and vendors is an integral part of the job, positioning the lead as a key liaison who represents Aramark and its clients at meetings and on-site events.

Another critical aspect of the position is fostering a safety-first culture, ensuring compliance with sanitation, organizational, and safety policies through diligent supervision, checklist use, and continuous follow-up. The Catering Service Worker Lead also plays an active role in staff development by participating in training initiatives, aiding in the hiring process, conducting performance reviews, and supporting disciplinary actions when necessary. The role promotes adherence to Aramark’s operational excellence initiatives with a continuous drive for improvement.

This employment opportunity at Aramark offers a full-time position with Monday through Friday hours, limiting late nights and weekends, which is ideal for maintaining work-life balance. Benefits include paid time off, vacation, holiday pay, and comprehensive medical, dental, and vision coverage. There is also educational assistance for frontline employees, highlighting Aramark’s commitment to employee growth and learning. Candidates for this role should be prepared for potential physical demands such as lifting and extended periods of walking or standing, as well as requirements to wear uniforms and personal protective equipment when necessary.

Overall, this role offers a challenging and rewarding career path for those passionate about catering and hospitality management within a supportive and growth-oriented global company environment. The Catering Service Worker Lead is a pivotal role that ensures memorable experiences for clients through dedicated leadership, operational excellence, and a genuine dedication to service.