Catering Services Manager - Fairfield University

Aramark is a globally recognized leader in food service, facilities management, and uniform services, proudly serving millions of guests every day in 15 countries around the world. Rooted deeply in its mission of service, Aramark is united by a common purpose to do great things for its employees, partners, communities, and the planet. This reputable company believes in fostering an inclusive and diverse work environment where every employee has equal employment opportunity and is encouraged to participate fully in all aspects of the company. Aramark is committed to non-discrimination and equal opportunity regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristics protected by law.

Aramark offers a dynamic workplace that emphasizes career development, passion fueling, and professional growth empowerment. Whether you are seeking new challenges, belonging, or simply a great place to work, Aramark focuses on helping individuals reach their full potential. Further information about Aramark’s career opportunities can be found on their official careers website and social media platforms.

The Catering Services Manager role at Aramark is a pivotal leadership position that is responsible for managing all aspects of catering solutions and special events at a designated location. This role requires a keen ability to lead a catering team to deliver events and catering requests in line with customer expectations and established service standards. The manager will be charged with developing and executing catering solutions tailored to meet clients’ needs while ensuring consistent quality in event planning and implementation. Serving as a liaison between clients and the catering team, the manager is tasked with building and maintaining strong client relationships.

In addition to the strategic oversight, the Catering Services Manager facilitates the delivery and setup of food and events based on banquet event orders, ensuring that the final presentation meets high standards of quality and client satisfaction. The role also involves training and leading catering employees to adhere to catering and event standards, managing quality assurance, and guaranteeing that all event requests are fulfilled accurately.

This position bears full responsibility for delivering both food and labor targets efficiently while managing the execution of catering events of various sizes and complexities, including staffing and operational management. Moreover, accurate financial reporting is essential, encompassing all catering revenue, expenses, and receivables. The Catering Services Manager is also deeply involved in recruitment, training, scheduling, and professional development of team members to maintain a high-performance catering staff.

Compliance with food safety, occupational safety, and environmental safety policies is critical in this role, ensuring the well-being of team members and clients alike. Since staffing and event schedules can vary, the manager must be available to work event-based hours and adapt readily to the evolving demands of the job. This role offers an exciting opportunity to lead in a fast-paced environment that impacts a diverse clientele and supports Aramark’s commitment to excellence in catering and event services.