Catering Server - CFS

Rich Entertainment Group (REG) is a dynamic and multifaceted entertainment company dedicated to creating memorable experiences that bring families and friends together. The company operates a diverse array of businesses that include catering services, hospitality, and sports entertainment. REG manages WNY's preferred caterer, Rich's Catering & Special Events, known for their exceptional wedding cakes and desserts for numerous occasions. In addition to catering, the company owns several restaurants in Islamorada, FL, including Kaiyo Grill & Sushi and Green Turtle Inn. REG's extensive portfolio also features management of three minor league baseball teams such as the Buffalo Bisons, where they merge their passion for sports, entertainment, and exceptional food in an affordable family-centered ballpark experience. The company also oversees Canalside and Outer Harbor in Western New York, vibrant waterfront locations hosting a variety of arts, cultural, fitness, and entertainment events. Moreover, REG's Travel Team offers a full-service travel experience catered to corporate, group, and leisure travelers worldwide.

Owned by Rich's, a family-owned food company operating in 100 locations globally with more than $4 billion in annual sales, Rich Entertainment Group stands on a strong foundation of family values and community connection. The company aims to provide its guests and clients with seamless, delightful, and engaging experiences through its many entertainment, dining, and travel services. REG's commitment to quality, hospitality, and innovation ensures a thriving environment for guests and associates alike. For further information, visit www.richentertainmentgroup.com.

The Catering Server role at Rich Entertainment Group is a pivotal position focused on delivering outstanding customer service during off-site events. This role requires an enthusiastic, service-oriented individual who thrives in fast-paced environments and enjoys engaging with guests positively and professionally. The Catering Server is responsible for the setup and breakdown of event spaces, ensuring tables are arranged with proper linen, china, silverware, and glassware, and maintaining cleanliness throughout events. Knowledge of menu items, wine selections, and food handling practices is essential, allowing the server to assist guests knowledgeably and provide an elevated dining experience.

Key responsibilities include carrying heavy trays, attentive and courteous service to guests, assisting bartenders when necessary, and performing side work efficiently at the start and end of shifts. The position demands physical stamina, including the ability to stand for extended periods and lift up to 50 pounds. Experience in customer service and food serving is highly valued, and bartending experience is preferred. The shift schedule includes nights and weekends, accommodating the needs of various event timetables.

Compensation for this position ranges around $22.00 per hour, offering competitive pay within the culinary entertainment segment. Rich’s and its affiliates are committed to fostering a diverse, equitable, and inclusive workplace free from discrimination of any kind. They provide reasonable accommodations to ensure equal employment opportunities for all candidates. The company emphasizes work-life balance, offering associates a comprehensive benefits package that supports their wellbeing and growth.