Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $36.00 - $38.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Woodlark Hotel is a distinguished hospitality establishment located in Portland, Oregon, known for its unique blend of historic charm and modern luxury. As part of Azul Hospitality, the hotel exemplifies a commitment to delivering exceptional guest experiences through innovative services and a strong community presence. The hotel boasts thoughtfully designed spaces that combine the warmth of vintage architecture with contemporary amenities, creating an inviting atmosphere for all visitors. Dedicated to exceeding guest expectations, Woodlark Hotel offers a full spectrum of services including catering, event hosting, and personalized guest services, all supported by a team that values professionalism and creativity in... Show More
Job Requirements
- high school diploma or equivalent
- bachelors degree preferred
- one to two years of sales or catering experience in hospitality
- valid driver’s license as position may require operation of motorized and electric vehicles
- excellent communication skills
- intermediate computer proficiency
- ability to travel occasionally
- strong organizational skills
- ability to multitask and handle customer inquiries promptly
- must maintain a neat, clean and well-groomed appearance per company standards
- ability to lift up to 45 lbs
- capability to work varied schedules
- attendance at training sessions and meetings
- willingness to comply with all company policies and safety protocols
Job Qualifications
- high school or equivalent education required
- bachelors degree and/or equivalent level of education
- one to two years experience in sales and/or catering in hospitality industry preferred
- ability to speak, read, write, and understand the primary language used in the workplace
- good communication skills, verbal, written and electronic
- excellent leadership capability and customer relations skills
- detail oriented with outstanding organizational and communication skills
- intermediate computer skills
- basic computational skills
- knowledge of computer programs, math skills as well as budgetary analysis capabilities
- ability to analyze, foresee user needs, and make judgments to ensure proper tools are provided at property level
- ability to effectively deal with internal and external customers with patience, tact and diplomacy
- self-driven and able to work independently
- strong issue resolution and analytical skills
- thorough knowledge of federal, state and local laws governing employment
- knowledgeable about Windows OS, MS Office, PMS, PBX, key system, and POS
Job Duties
- manage group and catering accounts to maximize business potential
- negotiate group and catering business and contracts that meet or exceed hotel revenue goals
- make on-site and field presentations to prospective clients
- identify opportunities to up sell customer through food and beverage offerings, room upgrades, AV and lighting upgrades and spa services
- drive strategies to develop long term business relationships and repeat business
- prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships
- create customized wedding packages, menus, and proposals
- respond to all customer inquiries within 24 hours or sooner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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