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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive wages based on experience
quarterly incentives
Paid vacation
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Personal Leave
401k
Life insurance
short-term disability
long-term disability
Hotel Room Discounts
Job Description
CMC Hotels is a renowned hospitality company that prides itself on delivering exceptional guest experiences through a diverse portfolio of properties, including hotels, resorts, and event venues. Among its esteemed properties is the Embassy Suites Uptown Charlotte, a vibrant and upscale hotel located in the heart of Charlotte, North Carolina. This hotel offers modern accommodations, elegant meeting spaces, and outstanding amenities designed to cater to both business travelers and leisure guests alike. With a strong commitment to service excellence, CMC Hotels continuously strives to create memorable experiences for its guests while fostering a workplace where employees are encouraged to grow... Show More
Job Requirements
- Minimum of 2 years of hotel sales experience
- Bachelor's degree preferred
- Passion for hotel sales
- Exceptional people skills
- Strong organizational and time management skills
- Ability to network within the business arena
- Proficiency in clerical tasks, typing, filing, and computer use
- Ability to qualify potential clients and negotiate effectively
- Good understanding of the competition and market offerings
- Extensive knowledge of food and beverage standards
- Knowledge of catering layouts for meeting rooms
Job Qualifications
- Minimum of 2 years of hotel sales experience
- Bachelor's degree preferred
- Passion for hotel sales
- Exceptional people skills to build trust and relations
- Strong organizational and time management skills
- Ability to network within the business arena
- Proficiency in clerical tasks, typing, filing, and computer use
- Capability to qualify potential clients and negotiate effectively
- Good understanding of the competition and market offerings
- Extensive knowledge of food and beverage standards
- Creative knowledge of catering layouts for meeting rooms
Job Duties
- Monitor and manage all aspects of pre-event, event, and post-event details for assigned events and groups
- Strong knowledge in wedding and social events
- Capture group business related to meeting room space and standalone groups
- Maintain a proactive approach to target meeting room and group segments
- Utilize Delphi database to log sales activities, produce contracts, and track lost business
- Understand assigned markets and STR report
- Analyze data to make informed decisions
- Meet budgeted meeting room, catering revenues, and other assigned segments
- Meet with clients, conduct property tours, and promote hotel facilities
- Supervise and attend the setup and implementation of events and meetings
- Communicate effectively with relevant departments to ensure proper service of accounts through accurate BEO's
- Issue accurate menus and pricing in coordination with DOS/GM/F&B Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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