Catering Sales Manager-Embassy Suites Uptown Charlotte

CMC Hotels is a renowned hospitality company that prides itself on delivering exceptional guest experiences through a diverse portfolio of properties, including hotels, resorts, and event venues. Among its esteemed properties is the Embassy Suites Uptown Charlotte, a vibrant and upscale hotel located in the heart of Charlotte, North Carolina. This hotel offers modern accommodations, elegant meeting spaces, and outstanding amenities designed to cater to both business travelers and leisure guests alike. With a strong commitment to service excellence, CMC Hotels continuously strives to create memorable experiences for its guests while fostering a workplace where employees are encouraged to grow and thrive professionally.

Joining Embassy Suites Uptown Charlotte as a Catering Sales Manager means becoming part of a dynamic team dedicated to excellence in hospitality sales and events management. The Catering Sales Manager plays a pivotal role in maximizing catering and group segment revenues by managing key accounts, generating new business opportunities, and executing targeted sales plans that align with CMC Hotels Sales and Catering Policies and Procedures. This full-time position offers competitive wages based on experience, as well as an attractive benefits package that includes quarterly incentives, paid vacation, holiday pay, medical, dental, and vision insurance, personal leave, 401k, life insurance, short-term and long-term disability coverage, and hotel room discounts.

In this role, you will be responsible for overseeing all aspects of pre-event, event, and post-event execution for assigned groups, ensuring top-tier service delivery and client satisfaction. A solid knowledge of wedding and social events is essential, enabling you to capture and expand group business related to meeting room spaces and standalone events. Success in this role requires a proactive sales approach, detailed market analysis utilizing tools such as the Delphi database and STR reports, and the ability to negotiate and close contracts effectively. You will also serve as a key liaison between clients and internal hotel departments to guarantee accurate event orders and flawless event execution.

This position offers an exciting opportunity to work closely with clients by conducting property tours, promoting hotel facilities, supervising event setups, and collaborating with management teams including the Director of Sales, General Manager, and Food & Beverage Manager to ensure accurate pricing and menu offerings. The ideal candidate possesses exceptional interpersonal skills to build and maintain strong relationships, excellent organizational and time management abilities, and a thorough understanding of market competition and catering standards. As part of CMC Hotels, you will be joining an organization that values its associates as the foundation of its success and believes in the importance of professional growth, recognition, and team achievements.