Catering Sales Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Paid holidays
Employee Discounts
Retirement Plan

Job Description

Pacific Hospitality Group is a distinguished hospitality company that operates with a unique owner/operator model. Focused on long-term holds and sustainable growth, this family-oriented company is committed to enriching the lives of its employees, guests, investors, and communities. Driven by a vision that integrates giving back to communities and honoring God, Pacific Hospitality Group stands out for its principled entrepreneurship and dedication to creating memorable experiences. The company’s guiding principles such as integrity, compliance, value creation, customer focus, humility, and respect shape its approach to business and growth. This fosters an environment where team members can thrive professionally and personally. Pacific Hospitality Group operates within the hospitality sector by managing hotels and resorts with an emphasis on quality service and customer satisfaction, setting industry standards with its hands-on involvement and long-term dedication.

The open role is for an Event Sales Manager at Denū Hotel & Spa located in Phoenix, Arizona. This position is focused on driving revenue by promoting the hotel’s event spaces, culinary offerings, and meeting services to a variety of clients including corporate groups, wedding planners, event management professionals, travel managers, and social event organizers. The Event Sales Manager will play a pivotal role in building and nurturing business relationships to maximize event bookings while ensuring client satisfaction that aligns with the high standards of the Denū brand. Working closely with hotel departments, this role requires strategic prospecting and client engagement to grow Denū Hotel & Spa's market share within Phoenix, Scottsdale, and the broader Arizona region. The role involves researching market trends, maintaining competitive intelligence, and participating actively in community and industry events to enhance brand visibility and open new sales channels.

The successful candidate will coordinate event logistics, respond to client requests for proposals, prepare pricing quotes, and collaborate with culinary and operations teams to deliver seamless event experiences. Maintaining an organized client information system and contributing to sales strategy meetings are essential duties that ensure the hotel’s sales targets are consistently met or exceeded. Key attributes for this role include stellar communication skills, a deep understanding of hospitality sales techniques, and the capacity to manage multiple client relationships effectively in a fast-paced environment. The position is ideal for professionals with experience in catering or event sales in upscale hospitality settings and a passion for delivering unforgettable guest experiences that reflect the values of Pacific Hospitality Group and Denū Hotel & Spa.

Job Requirements

  • Minimum of two years of catering or event sales experience in a hotel, resort, luxury venue, winery, or similar hospitality environment
  • Experience working with multicultural weddings, social celebrations, or destination events is highly desirable
  • Knowledge of event cost control measures, including labor, food and beverage, and materials associated with meetings, weddings, and events
  • Strong knowledge of hotel service standards, guest relations, and hospitality etiquette, with proven success selling in a high-volume, fast-paced environment
  • Bachelor’s degree in Hospitality Management or related field preferred
  • Ability to follow structured sales processes that drive revenue while maintaining alignment with operational standards
  • Strong understanding of hospitality sales techniques, including negotiation, upselling, and closing business
  • Ability to analyze business opportunities and apply logic and reasoning to identify best solutions and approaches to client needs

Job Qualifications

  • Minimum of two years of catering or event sales experience in a hotel, resort, luxury venue, winery, or similar hospitality environment
  • Experience with multicultural weddings, social celebrations, or destination events
  • Knowledge of event cost control measures including labor, food and beverage, and materials
  • Strong knowledge of hotel service standards, guest relations, and hospitality etiquette
  • Bachelor’s degree in Hospitality Management or related field preferred
  • Ability to follow structured sales processes that drive revenue while maintaining operational standards
  • Strong understanding of hospitality sales techniques including negotiation and closing business
  • Analytical skills to assess business opportunities and identify best solutions

Job Duties

  • Achieve or exceed sales goals by effectively selling event spaces, culinary offerings, and meeting services
  • Actively solicit new business opportunities through prospecting new customers including corporate groups, wedding planners, and travel managers
  • Utilize local market connections to identify and open doors to new business opportunities
  • Represent Denū Hotel & Spa at community and industry events to build brand visibility
  • Conduct onsite property tours and presentations for prospective clients
  • Collaborate with hotel departments to plan event logistics including space, menus, and decor
  • Maintain accurate client and prospect information in sales systems and CRM
  • Participate in business review meetings and contribute to sales strategies
  • Conduct familiarization tours and client site visits showcasing hotel offerings
  • Build and maintain long-term relationships with clients and partners through professional communication

Job Criteria

Experience

Mid Level (3-7 years)


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