Catering Sales Manager

Salt Lake City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,300.00 - $64,800.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Flexible work schedule

Job Description

The Grand and Little America Hotels are renowned hospitality establishments that have long been recognized for their exceptional service and premier event hosting capabilities. Situated in prime locations, both hotels offer luxurious accommodations and expansive conference facilities, making them a preferred choice for corporate meetings, weddings, social events, and large-scale functions. With a commitment to excellence and a reputation for creating memorable experiences, these hotels continuously strive to exceed guest expectations and provide tailored services that cater to a diverse clientele. As part of a prestigious hospitality group, both properties uphold the highest standards in service delivery, combining a sophisticated ambiance with modern amenities and a passionate team dedicated to client satisfaction. The synergy between The Grand and Little America Hotels allows them to jointly serve a broad market, offering versatility in event space, customized catering options, and professional support throughout each event's lifecycle.

The Catering Sales Manager role at these premier hotels is integral to sustaining and growing their reputation in the competitive hospitality and events market. This position requires a highly motivated, detail-oriented professional skilled in managing the end-to-end processes of event sales and execution. The Catering Sales Manager acts as a pivotal liaison between clients and the hotel’s internal teams, ensuring seamless communication and flawless delivery of event services. Responsibilities include proactively soliciting new and repeat business through multiple channels such as networking, research, site tours, and responding to Requests for Proposals (RFPs). Managing events ranges from intimate meetings for 15 guests to large-scale gatherings of up to 2,000 attendees, covering a broad spectrum of event types including corporate meetings, weddings, galas, and social functions.

In addition to managing sales, the Catering Sales Manager customizes proposals to fit diverse client needs, negotiates contracts, and meticulously coordinates all event details including menus, audiovisual requirements, room configurations, and budget considerations. This role requires expertise in preparing critical documents like contracts and Banquet Event Orders (BEOs), as well as event floor plans to ensure accuracy and client satisfaction. Staying current with trends in food, beverage, and event design is essential to offer innovative and competitive options. The manager also provides onsite supervision during key events to guarantee smooth execution and immediate issue resolution. This full-time, onsite role demands a flexible schedule to accommodate events that may occur during evenings, weekends, and holidays, underscoring the dynamic nature of hospitality event management. Overall, the Catering Sales Manager position offers a challenging and rewarding opportunity to impact hospitality experiences significantly, working in an environment that values professionalism, creativity, and customer-centric service.

Job Requirements

3+ years of experience as a catering sales manager in hotel or resort environment
Proven experience managing corporate and social events including meetings, weddings, galas, and large-scale functions
Experience selling, negotiating, and executing catering business from inquiry through event completion
Experience with Opera Sales & Catering, Delphi, or similar hotel PMS and event management systems
Strong understanding of banquet event orders, event diagrams, room setups, and hotel event operations
Excellent verbal and written communication skills
Strong organizational skills and time management
Customer service abilities
Proficiency in Microsoft Office including Word, Excel, and Outlook
Typing speed of at least 45 words per minute
High school diploma or equivalent
Professional appearance and polished demeanor
Ability to work independently and follow company policies
Must be at least 18 years old

Job Qualifications

3+ years of prior experience as a Catering Sales Manager within a hotel or full-service resort environment
Proven experience managing both corporate and social events, including meetings, weddings, galas, and large-scale functions
Demonstrated success in selling, negotiating, and executing catering business from initial inquiry through event completion
Experience with Opera Sales & Catering, Delphi, or comparable hotel PMS / event management systems
Strong understanding of Banquet Event Orders (BEOs), event diagrams, room setups, and hotel event operations
Excellent verbal and written communication skills
Strong organizational, time management, and customer service abilities
Proficiency in Microsoft Office (Word, Excel, Outlook)
Typing speed of 45+ WPM
High school diploma or equivalent
Professional appearance and polished demeanor
Ability to work independently while adhering to company standards and policies
Must be at least 18 years of age

Job Duties

Proactively solicit new and repeat business through networking, research, site tours, and RFPs
Handle full-cycle event planning for groups of 15-2,000 guests, including corporate events, weddings, and social functions
Customize proposals, negotiate contracts, and manage event details including menus, AV, room setups, and budgets
Prepare contracts, Banquet Event Orders (BEOs), and event diagrams
Communicate effectively with clients and internal departments to ensure event success
Remain current on trends in food, beverage, and event design
Be present onsite during key events to ensure smooth execution and client satisfaction