Catering Sales Manager

Legends Global is a premier and dynamic partner to some of the world’s most iconic live events, venues, and brands. Operating at a global scale, Legends Global provides a fully integrated suite of premium services designed to keep partners at the forefront of their industries through a white-label approach that emphasizes quality and seamless execution. With a vast network of 450 venues worldwide, Legends Global facilitates approximately 20,000 events annually, entertaining 165 million guests around the globe. This remarkable reach is powered by their expertise in various facets of live event management including feasibility studies, consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, content creation, and booking. The company culture at Legends Global is deeply rooted in values of respect, ambitious thinking, collaboration, and bold action. They are committed to fostering an inclusive workplace where authenticity is encouraged, impact is made, and careers can flourish. As a unified team, every achievement is a collective success, making Legends Global a compelling work environment for driven, passionate professionals.

The Catering Sales Manager role at Legends Global is based onsite at the Mayo Civic Center in Rochester, Minnesota. This position is a salaried, exempt role reporting directly to the Director of Food and Beverage. Offering a competitive salary range of $70,000 to $80,000 per year, the position includes a generous benefits package comprising medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan. The Catering Sales Manager is responsible for aligning with the sales and events teams to proactively market, sell, contract, and manage events focused on catering services at the venue. This role acts as a senior leader and mentor within the team, guiding catering sales personnel towards achieving and exceeding sales and marketing targets. The manager leverages proven sales and marketing principles to promote the facility, prospect new and repeat business, and contribute to the development of effective sales plans and initiatives in collaboration with the Director of Food and Beverage.

In addition to sales responsibilities, the Catering Sales Manager will support upselling strategies, service recovery efforts, and problem resolution to ensure client satisfaction. They conduct audits of client accounts within the property management system to maintain data accuracy and compliance with sales policies. The role involves preparing and managing contracts, including quoting rates, food and beverage minimums, and coordinating license agreements. Strong collaboration with operational departments and external sales teams is essential to drive coordinated efforts and maintain continuous client engagement. The manager will meticulously detail event food and beverage components, prepare Banquet Event Orders, and secure client approvals to ensure flawless event delivery. Client communication before and after events is a key responsibility to maintain transparency and foster strong relationships.

Operational coordination is critical in this leadership role; it includes working closely with culinary and operations teams for event logistics, organizing menu tastings, providing on-site client support, and participating in post-event debriefs to gather feedback. Supervisory duties involve managing the catering sales team with professionalism and adherence to company policies, including interviewing, hiring, training, assigning work, evaluating performance, and resolving conflicts. The selected candidate must possess excellent communication, organizational, and interpersonal skills, demonstrate aptitude for numbers and writing, and exhibit a polished professional demeanor.

Candidates should have an associate degree or higher in hospitality, marketing, journalism, public relations, or a related field, alongside at least four years of relevant sales experience with preference given to those with facility or industry experience. Proficiency in Microsoft Word, Excel, and PowerPoint is required. The role demands the ability to handle multiple priorities, work under limited supervision, and adapt to varied work hours including evenings, weekends, holidays, and occasional travel. Legends Global is an Equal Opportunity/Affirmative Action employer committed to diversity and inclusion, encouraging applications from women, minorities, individuals with disabilities, and protected veterans. This role offers an exciting opportunity to join a global leader within the live events and hospitality industry, playing a key role in delivering exceptional catering experiences for world-class events and patrons.