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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States and continues to grow rapidly. This renowned hospitality company offers an impressive mix of full-service and focused hotels located in key urban centers. Sonesta's expansive portfolio includes owned, managed, and franchised properties, making the brand a prominent presence where travelers want to be. This diverse collection of properties reflects Sonesta's commitment to delivering exceptional service and memorable experiences. With over 1,000 properties spread across eight countries, Sonesta distinguishes itself through a unique combination of quality, value, and hospitality that deeply connects with guests. Driven by... Show More
Job Requirements
- High school degree or equivalent
- 2 years of hotel-related sales experience
- catering sales or conference services experience preferred
- excellent verbal and written communication skills
- strong organizational skills and attention to detail
- ability to manage multiple priorities
- proficient in Microsoft Office Suite or similar software
- ability to work collaboratively across departments
- willingness to participate in event setup and coordination
Job Qualifications
- High school degree or equivalent required
- bachelor's degree preferred
- 2 years of hotel-related sales experience required
- catering sales and/or conference services experience preferred
- 1 year of catering sales experience in a 4-Diamond hotel with 8,000+ sqft of function space preferred
- excellent verbal and written communication skills
- excellent interpersonal and customer service skills
- excellent organizational skills and attention to detail
- strong analytical and problem-solving skills
- ability to prioritize and organize work assignments
- Delphi FDC and Opera PMS experience a plus
- proficient with Microsoft Office Suite or related software
Job Duties
- Achieve personal and team goals as assigned
- prospect, solicit, negotiate, and book new and repeat social and corporate business to ensure maximization of revenue to achieve budgeted revenue goals
- establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling
- negotiate meeting room rental, function space, and/or hotel services within approved booking guidelines
- work with each client in menu planning, food, and beverage coordination, table arrangements, decorations, traffic flow room set-up, group room blocks, and VIP services
- monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
- prepare and distribute all Banquet Event Orders (BEO)
- ensure all BEO paperwork is completed in a timely and accurate manner
- attend and participate in BEO meetings
- coordinate functions and activities with department heads as appropriate and communicate the Meeting/Event planner’s needs to appropriate staff
- plan and attend Pre- and Post-Convention meetings
- arrange and conduct special events, site inspections, and off-site presentations for potential clients
- check function/Event room setups prior to guest client arrival, ensuring all details agree with client’s requirements and hotel standards
- ensure deficiencies are corrected by the appropriate personnel
- assist Conference Services for Groups Meetings & Events by detailing the meeting specifications and effectively communicating those needs throughout operations of the hotel to execute the event
- attend sales, revenue, and department meetings
- assist the Director of Sales & Marketing and Director of Catering & Convention Services with Budget and Forecast and complete special projects and assignments as designated
- perform any other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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