Catering Sales Manager

Rochester, MN, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $80,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid vacation

401k plan

Job Description

Legends Global is recognized as the premier partner to the world's greatest live events, venues, and brands. With a comprehensive white-label approach, Legends Global offers a fully integrated solution of premium services that help keep its partners front and center in their respective industries. The company manages an impressive network of 450 venues worldwide, hosting over 20,000 events annually and entertaining approximately 165 million guests each year. This extensive reach is powered by Legends Global's expertise and operational excellence across various components including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, content, and booking for world-class live events and venues. The organization prides itself on a culture rooted in respect, ambitious thinking, collaboration, and bold action. It is committed to building an inclusive workplace where employees can be authentic, make an impact, and grow their careers. Legends Global fosters an environment where winning is an everyday achievement and believes that success is attained when the team operates as a unified entity. If you are driven by a winning formula and seeking to join a dynamic and supportive organization, Legends Global presents an outstanding opportunity.

The Catering Sales Manager position is based on-site at Mayo Civic Center in Rochester, MN, and reports directly to the Director of Food and Beverage. This salaried, exempt role plays a pivotal part in the food and beverage department, focusing on marketing, selling, contracting, and detailing catering events at the venue. The manager will work closely with other members of the sales and events staff to achieve sales goals and drive customer satisfaction. Key responsibilities include acting as a senior leader and mentor for the catering sales team, assisting in developing strategic sales plans and marketing initiatives, prospecting new and repeat business, supporting upselling strategies and service recovery, and ensuring adherence to sales policies. The role involves preparing contracts, quoting pricing estimates, and maintaining strong partnerships with operational teams and the onsite Destination Marketing Organization (DMO) sales team. Additionally, the Catering Sales Manager will coordinate menu tastings, manage client communications pre- and post-event, and ensure detailed understanding of menus and profitability guidelines. This role demands excellent communication, organizational, and interpersonal skills, as well as the ability to supervise staff and handle multiple projects efficiently. The compensation for this role ranges from $70,000 to $80,000 annually, depending on experience, and includes a generous benefits package comprising medical, dental, vision, life and disability insurance, paid vacation, and a 401(k) plan. Legends Global is an equal opportunity and affirmative action employer encouraging applications from women, minorities, individuals with disabilities, and protected veterans.

Job Requirements

Associate degree from four-year college or university preferred
Minimum four years sales related experience required
Facility or industry experience preferred
Excellent communication skills
Organizational skills
Interpersonal skills
Ability to supervise staff
Ability to prioritize multiple projects
High aptitude for figures
Advanced writing skills
Professional presentation and work ethic
Working knowledge of spreadsheet and word processing software
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to work under limited supervision
Ability to work long and irregular hours including days, evenings, weekends, and holidays
Willingness to travel as needed

Job Qualifications

Associate degree from four-year college or university in hospitality, marketing, journalism, public relations, or related field preferred
Minimum four years sales related experience required
Facility or industry experience preferred
Excellent communication, organizational and interpersonal skills
Ability to effectively supervise staff
Ability to prioritize multiple projects
High aptitude for figures and advanced writing skills
Professional presentation, appearance, and work ethic
Working knowledge of spreadsheet and word processing software
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to work under limited supervision and to interact with all levels of staff including management
Ability to work long and irregular hours including days, evenings, weekends, and holidays
Willingness to travel as needed

Job Duties

Act as the senior leader or mentor to assist catering sales team in accomplishing sales and marketing goals
Use sales and marketing principles to promote the facility
Assist Director in developing sales plan to include goals and sales or marketing initiatives
Prospect new and repeat business to achieve set goals within specified market
Assist catering sales and service personnel with sales or upselling strategies, service recovery, and problem solving, as needed
Carry out specific sales plan relating to events using support of advertising, as requested by the Director
Audit client accounts or profiles in property management system to ensure accuracy of information
Assist Director in ensuring sales policies are adhered to
Quote rates and food and beverage minimums or pricing estimates and assist with formal license agreements
Prepare and execute contracts
Drive strong partnership with operational departments and onsite DMO sales team
Uphold an active list of resources for client and internal operational use
Uphold and demonstrate a complete understanding of company policies and procedures
Have thorough understanding of the menus and event offerings cost structure to meet profitability guidelines
Detail the food and beverage components for self-contracted programs and assigned accounts contracted by DMO Sales Managers
Produce required Banquet Event Orders and receive client approval
Send client pre-event information and follow-up information that affects booking
Work in tandem with Event Managers to handle pre-event client correspondence and meetings to detail the food and beverage components of assigned or contracted events
Liaise with culinary and operations to ensure proper dissemination of information for event logistics
Coordinate menu tastings, as requested and applicable
Greet on-site client representative for all assigned events and provide proper introductions and turnovers to operations
Work in tandem with sales and events to organize client post-event meetings, as necessary, to gain required feedback
Produce necessary sales reports and tracking metrics, as required