Catering Sales Manager

Hilton Garden Inn Dallas/Richardson operates as part of MCR, the third-largest hotel owner-operator in the United States, renowned for its extensive portfolio of premium-branded hotels and exceptional guest service standards. MCR has a distinguished reputation within the hospitality industry, managing 148 hotels across 37 states with more than 22,000 guestrooms. As an established leader recognized by Fast Company and recipients of notable awards such as the Marriott Partnership Circle Award and Hilton Legacy Award for Top Performer, MCR values innovation, quality, and teamwork. This role is based within the Hilton Garden Inn Dallas/Richardson, offering a dynamic professional environment committed to excellence in hospitality.\n\nThe position of Catering Sales Manager at Hilton Garden Inn Dallas/Richardson entails primary responsibility for generating and handling catering sales opportunities with a proactive approach. This role demands close collaboration with the hotel's operations team to develop comprehensive plans for events and groups ensuring successful and seamless execution. The Catering Sales Manager is entrusted with nurturing customer relationships through upselling and excellent service to promote loyalty and repeat business. Responsibilities include organizing and managing all event aspects from conception to completion, including menu planning, equipment, staffing, event execution, and follow-up activities. A key component of the role involves adherence to the standards of the MCR event standard operating procedures, precise record keeping, and leveraging technology such as Delphi for client communication and file management. The candidate must have a strong understanding of market trends and an ability to act on business opportunities with professionalism and excellent communication skills. Moreover, they are accountable for negotiating contracts and coordinating interdepartmental communication to ensure event success, all while maintaining high standards of hospitality and guest satisfaction. The position requires a flexible schedule including nights, weekends, and holidays according to hotel demands, and the candidate must be at least 18 years old with valid certifications where applicable. This role offers a substantial career opportunity within a respected and growing company, offering comprehensive employee benefits and professional growth potential.