
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Community Involvement Opportunities
performance bonuses
Job Description
Pacific Hospitality Group is a family-focused hospitality company with an owner/operator approach dedicated to creating long-term value for both investors and team members. The company emphasizes sustainable growth and is committed to enriching people’s lives by delivering memorable experiences while honoring their core values including integrity, compliance, and respect. With a clear vision to give back to the communities they serve and to uphold principled entrepreneurship, Pacific Hospitality Group operates with a foundation of humility and customer focus. Their culture is built on deep respect and fulfillment, aiming to foster meaningful relationships and provide exceptional service in the hospitality industry. As a prominent player within the hotel and resort sector, Pacific Hospitality Group offers a stable and engaging work environment for employees passionate about hospitality and guest experience.
The Sales and Events Coordinator role at Pacific Hospitality Group is a pivotal position responsible for driving the revenue generation across the company’s property portfolio. This role focuses on actively selling public space venues, food and beverage options, and comprehensive event planning services. The Sales and Events Coordinator is instrumental in building and maintaining strong client relationships, contributing significantly to the company’s growth and market presence. Key responsibilities include prospecting for new customers, interacting with groups, travel managers, travel agencies, and individual consumers to expand the client base. The candidate will leverage their network and industry knowledge to identify profitable business opportunities and penetrate key market segments.
Additionally, this role requires active participation in industry events such as trade shows, community gatherings, and sales blitzes to stay connected with market trends and competitors. The successful Sales and Events Coordinator will conduct thorough market research and respond to requests for proposals (RFPs), coordinating with internal hotel teams to detail function requirements, space allocations, menus, and décor. Maintaining accurate client records and data management in property computer systems is essential for operational efficiency and business development strategy.
The position offers a unique opportunity to develop professional skills within a team-oriented environment that values both individual growth and collaborative success. A strong emphasis on customer service, etiquette, and service standards within high-volume and time-sensitive contexts is critical. The ideal candidate will bring at least two years of related catering or event sales experience in similar hotel or resort settings, with additional preference for those familiar with multicultural events and cost control practices surrounding labor, food, beverage, and materials management.
Candidates equipped with a bachelor’s degree in hospitality, along with a demonstrated ability to learn and adhere to effective sales processes designed to maximize revenue while maintaining operational standards, will find this position particularly rewarding. This role also demands excellent negotiation skills, logical problem-solving abilities, and a proactive approach to identifying and capitalizing on new business opportunities. Working with Pacific Hospitality Group means contributing to a respected company that values ethical business practices and aims to create lasting positive impacts both internally and in the communities it serves.
The Sales and Events Coordinator role at Pacific Hospitality Group is a pivotal position responsible for driving the revenue generation across the company’s property portfolio. This role focuses on actively selling public space venues, food and beverage options, and comprehensive event planning services. The Sales and Events Coordinator is instrumental in building and maintaining strong client relationships, contributing significantly to the company’s growth and market presence. Key responsibilities include prospecting for new customers, interacting with groups, travel managers, travel agencies, and individual consumers to expand the client base. The candidate will leverage their network and industry knowledge to identify profitable business opportunities and penetrate key market segments.
Additionally, this role requires active participation in industry events such as trade shows, community gatherings, and sales blitzes to stay connected with market trends and competitors. The successful Sales and Events Coordinator will conduct thorough market research and respond to requests for proposals (RFPs), coordinating with internal hotel teams to detail function requirements, space allocations, menus, and décor. Maintaining accurate client records and data management in property computer systems is essential for operational efficiency and business development strategy.
The position offers a unique opportunity to develop professional skills within a team-oriented environment that values both individual growth and collaborative success. A strong emphasis on customer service, etiquette, and service standards within high-volume and time-sensitive contexts is critical. The ideal candidate will bring at least two years of related catering or event sales experience in similar hotel or resort settings, with additional preference for those familiar with multicultural events and cost control practices surrounding labor, food, beverage, and materials management.
Candidates equipped with a bachelor’s degree in hospitality, along with a demonstrated ability to learn and adhere to effective sales processes designed to maximize revenue while maintaining operational standards, will find this position particularly rewarding. This role also demands excellent negotiation skills, logical problem-solving abilities, and a proactive approach to identifying and capitalizing on new business opportunities. Working with Pacific Hospitality Group means contributing to a respected company that values ethical business practices and aims to create lasting positive impacts both internally and in the communities it serves.
Job Requirements
- Two or more years of related catering or event sales experience in a similar sized hotel, resort or winery operation
- Experience working with multi-cultural weddings or events desired
- Knowledge of cost control measures including labor, food and beverage and materials involved with events and meetings desired
- Solid knowledge of hotel service standards, guest relations and etiquette
- Ability and experience in successfully selling and working in a high volume, time sensitive environment
Job Qualifications
- Two or more years of related catering or event sales experience in a similar sized hotel, resort or winery operation
- Experience working with multi-cultural weddings or events desired
- Knowledge of cost control measures including labor, food and beverage and materials involved with events and meetings desired
- Solid knowledge of hotel service standards, guest relations and etiquette
- Ability and experience in successfully selling and working in a high volume, time sensitive environment
- Bachelor’s degree in Hospitality preferred
- Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria
- Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Job Duties
- Achieves or exceeds sales goals by effectively selling the public space, food and beverage, and function planning services of the property
- Actively solicits new business opportunities through prospecting new customers including groups, travel managers, travel agents and consumers
- Uses network channels to open doors to new customers
- Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel
- Research information on market and trends and the clients supporting those markets locally
- Actively participates in industry related organizations
- Attends trade shows, community events and industry meetings to develop business
- Participates in Sales blitzes
- Makes onsite and field presentations to prospective clients
- Participates in pre-event meetings, training and other sales-related meetings as required
- Develops long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service
- Analyzes requirements of business opportunities
- Researches and maintains knowledge of market trends, competition and customers
- Responds to RFPs
- Outlines available hotel space, menus and facilities
- Quotes prices
- Meets with clients and hotel department managers to plan function details, space requirements, food service and decor
- Prepares correspondence to customers, internal booking reports and client data
- Maintains detailed information about clients and prospective clients and enters data into property’s computer systems
- Attends Business Review Meetings
- Research new companies
- Creates and implements direct mailing campaigns
- Attends training
- Makes presentations
- Conducts familiarization trips
- Participate in local community to develop business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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