Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Signing bonus
competitive wage
Industry-leading sales incentive program
Relocation assistance
growth opportunities
Marriott discounts
Medical
Dental
Vision
401K with company match
Paid Time Off
Tuition Reimbursement
Job Description
The Sheraton OKC Downtown Hotel, situated in the vibrant heart of Oklahoma City, is a premier destination for travelers and business professionals alike. Managed by Crescent Hotels and Resorts, and proudly part of the Marriott family, the hotel is renowned for its commitment to excellence and outstanding guest experiences. As a flagship hotel in the downtown area, it offers guests contemporary amenities, sophisticated meeting spaces, and unparalleled customer service. The establishment's strategic location allows easy access to key city attractions, corporate offices, and entertainment venues, making it a preferred choice for both leisure and business stays. Sheraton OKC Downtown embodies... Show More
Job Requirements
- Ability to communicate effectively in English
- self-starting personality with even disposition
- maintain a professional appearance and manner at all times
- ability to communicate well with guests
- willingness to assist co-workers and be a team player
- knowledge of hotel structure and departmental interactions
- ability to move throughout the hotel to conduct site inspections
- strong customer service skills to solicit business, meet client needs, and resolve complaints
Job Qualifications
- Proven experience in sales and catering within the hospitality industry
- strong negotiation and communication skills
- ability to build and maintain client relationships
- proficiency in creating contracts and managing account documentation
- experience conducting site inspections and client presentations
- knowledge of hotel operations and departmental coordination
- self-motivated with a professional demeanor and team-oriented mindset
Job Duties
- Prospecting for new business including internet prospecting, cold calling, and contacting former clients
- building and maintaining strong client relationships
- responding promptly to incoming group and catering business opportunities
- conducting hotel site inspections and client presentations both in person and virtually
- creating contracts and related booking documentation, managing and maintaining client account files
- detailing event requirements including food and beverage, setup, and audio visual needs
- creating group resumes and communicating client needs to all hotel departments
- ensuring hotel staff follows through on all client requests
- using negotiating skills and creative selling abilities to close business and negotiate contracts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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