Catering Sales and Event Manager

Nashville, TN, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Early pay or earned wage access

Medical insurance

Dental Insurance

Vision Insurance

pet discount program

Identity Theft Protection

pre-paid legal support

flexible spending accounts

Matched 401K

Life insurance

critical illness insurance

short-term disability

long-term disability

Paid Time Off

wellness programs

hotel discounts

Job Description

DoubleTree by Hilton Hotel Nashville Downtown is a premier hotel located in the heart of downtown Nashville, Tennessee. Just a short five-minute walk from the famous honky-tonks and bars along Broadway, guests enjoy easy access to Nashville's vibrant music scene and nightlife. The hotel is conveniently situated near iconic attractions such as the Ryman Auditorium, Bridgestone Arena, and the Country Music Hall of Fame and Museum, all within half a mile. This full-service hotel features 343 well-appointed rooms that blend comfort and style, along with exceptional amenities including a full-service Starbucks and 15,000 square feet of event space, making it an ideal choice for both leisure and business travelers.

Managed by SPIRE Hospitality, a respected management company dedicated to delivering best-in-class service across hotels and resorts nationwide, DoubleTree by Hilton Hotel Nashville Downtown emphasizes creating memorable guest experiences. SPIRE Hospitality is committed to providing employees with the support, tools, and opportunities they need to succeed and grow within the hospitality industry. This supportive environment fosters career advancement in a dynamic, guest-focused setting while maintaining high standards of operational excellence.

The role of Catering and Events Coordinator within the Sales Department offers a hybrid work opportunity designed for professionals passionate about coordinating memorable events and providing exceptional service. This position focuses on the efficient operation of the catering and events section, assisting with the planning, negotiation, and execution of catering sales efforts and event coordination to ensure a seamless client experience from start to finish. Responsible for soliciting catering business, developing action plans, responding to customer inquiries, and managing client menus and contracts, the coordinator works closely with multiple departments to guarantee successful event delivery.

This role additionally involves conducting client meetings, both in person and virtually, organizing detailed event requirements, and coordinating logistics such as room setup alongside banquet staff. Candidates will utilize their expertise in computer systems, strong communication, conflict resolution skills, and knowledge of lighting and sound equipment to meet the high expectations associated with this position. Flexibility to work variable schedules and the ability to maintain professionalism in a fast-paced, guest-focused environment are essential.

Offering a comprehensive full-time benefits package, DoubleTree by Hilton Hotel Nashville Downtown ensures its staff members have access to numerous valuable benefits, including early wage access, medical, dental, and vision insurance, a pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life and critical illness insurance, short- and long-term disability coverage, paid time off, wellness initiatives, and exclusive hotel discounts. This role is an excellent opportunity for hospitality professionals eager to advance their sales and event coordination careers within a vibrant Nashville setting, supported by a reputable brand and a dedicated management company.

Job Requirements

High school diploma or equivalent
experience in catering sales or event coordination preferred
strong communication and interpersonal skills
ability to handle multiple tasks and work in a fast-paced environment
flexible availability including evenings, weekends and holidays
customer service oriented
ability to stand and walk for extended periods
basic computer proficiency

Job Qualifications

Ability to utilize computer systems
ability to effectively deal with internal and external customers with patience, tact and diplomacy
ability to read, listen and communicate effectively both verbally and in writing
knowledge of lighting and sound equipment and usage
ability to work flexible schedules
ability to negotiate and close catering business
contribute to prospecting efforts as assigned by Director of Sales and Marketing
maintain a neat, clean and well-groomed appearance

Job Duties

Travel to meet with or call individual clients to solicit catering business
develop target lists and action plans for account solicitation
assist in assignment and distribution of leads
answer customer inquiries, prospect and qualify potential leads
develop client menus, write contracts and letters, and organize event arrangements
gather, organize and disseminate event requirements to appropriate departments
perform administrative duties relevant to account responsibilities
coordinate activities of various departments to service accounts
establish rapport with meeting planners and promote hotel facilities
conduct walking site inspections throughout the property
plan and conduct pre and post-convention meetings with clients and departments
document tracking of group activity
access and input data into computer systems
assist banquet staff in room set up as necessary
perform other related duties as assigned