Catering Production Coordinator

DiBella's Subs is a well-established restaurant chain known for its commitment to quality sandwiches and exceptional customer service. With a strong regional presence, DiBella's has built a reputation for delivering fresh, handcrafted subs made with premium ingredients. The company values a collaborative work environment and prides itself on fostering opportunities for career growth and advancement among its employees. DiBella's seeks to maintain its standing as a leader in the fast-casual dining industry by continually enhancing customer experiences and expanding its catering services.

We are currently seeking a highly organized and detail-oriented Catering Production Coordinator to join our dynamic team at DiBella's Subs. This pivotal role is tailored for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. The Catering Production Coordinator will be primarily responsible for coordinating and overseeing all aspects of catering production to ensure flawless execution of events and adherence to the highest standards of quality. This full-time position offers daytime shifts from Tuesday through Saturday, providing a structured yet flexible work schedule.

In this role, you will prepare catering orders meticulously, making sure that each catering client receives an accurate and timely order. Beyond preparation, the responsibilities extend to delivery duties, follow-up communication with clients, account maintenance, and actively driving new catering business to the restaurant. Your ability to assist clients in placing catering orders and providing a seamless customer experience will be essential to the success of the catering program. Training will be provided to teach the nuances of our catering menu, sales procedures, and delivery requirements, so while prior experience with sandwich making is beneficial, a positive customer-focused attitude is paramount.

The role demands a candidate who enjoys customer interaction and possesses experience in customer service and hospitality. Physical demands include frequent standing, walking, kneeling, squatting, bending, and lifting up to 50 pounds, as well as the ability to read and interpret company materials such as the crew handbook. Effective communication skills and the ability to multitask while balancing friendliness with efficiency are necessary to excel in this position.

Working at DiBella's Subs comes with a variety of benefits designed to support your professional and personal needs. These include competitive base pay, discounted and off-duty meal options, paid time off for full-time employees, gratuity potential, delivery fee compensation, and medical and dental benefits also available to those working full time. Additionally, we offer matching 401(k) plans, paid weekly schedules, and opportunities for career advancement.

If you are enthusiastic, customer-oriented, and eager to contribute to a team that values quality and service, DiBella's Subs encourages you to apply and become a vital part of our catering and production team. This is an excellent opportunity to grow within a respected hospitality brand that supports your development and values your contribution.