Catering Manager

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $56,057.00 - $65,000.00

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

Employee assistance program

Professional development opportunities

Job Description

Washburne Culinary & Hospitality Institute (WCHI) is a distinguished educational establishment known for providing high-quality culinary arts and hospitality training. Located at the City Colleges of Chicago (CCC) Kennedy-King campus, WCHI offers students practical, real-world experience in fully operational dining facilities. These include fine dining restaurants and café sites where students acquire front-of-the-house and kitchen skills. Additionally, hands-on training is amplified through catering events and special business enterprise operations, enabling students to develop their culinary and hospitality expertise comprehensively.

Washburne Catering, a business enterprise under CCC, operates to support culinary and hospitality students and programs at WCHI. It integrates experien... Show More

Job Requirements

Associates degree from an accredited college or university
Minimum of three years of progressively responsible work experience in catering food service management or hospitality operations
Food Service Sanitation certification by the City of Chicago and the State of Illinois
Ability to work weekends as required
Ability to lift 25lbs or more
Proficiency with Microsoft Office 365
Ability to maintain a professional demeanor
Strong leadership and organizational skills
Excellent communication and customer service skills
Ability to train and mentor students or entry level staff
Ability to manage multiple events
Ability to develop and manage budgets

Job Qualifications

Associates degree from an accredited college or university preferably in Hospitality Management Culinary Arts Business Administration or a related field
Minimum of three years of progressively responsible work experience in catering food service management or hospitality operations
Experience supervising training or mentoring students or entry-level staff in hospitality operations or workforce development environment
Food Service Sanitation certification by the City of Chicago and the State of Illinois is required
In depth knowledge of catering restaurant and food service industry practices
Understanding of food health and safety regulations
Expertise of best practices in food service management with a specialty in catering
Ability to maintain a professional demeanor in all workplace interactions
Excellent interpersonal written and verbal communication skills
Strong organizational skills
Excellent customer service and teambuilding skills
Strong leadership skills with the ability to lead and provide direction
Excellent problem solving skills with the ability to generate innovative ideas and effective solutions
Ability to work with and relate to a culturally diverse student body faculty and staff
Ability to provide hands on instruction coaching and feedback in a fast paced operational environment
Ability to collaborate with academic leadership to ensure alignment between operational practices approved curricula and assessment requirements
Ability to manage multiple events
Ability to develop operating budgets
Ability to work weekends as required
Ability to take initiative with willingness to take on responsibilities and job challenges
Ability to adapt to change and manage shifting priorities
Physical ability to perform duties including ability to lift 25lbs or more
Proficiency with Microsoft Office 365 Word Excel PowerPoint Outlook Teams

Job Duties

Meets with prospective customers to discuss and plan catered events including location menu selection food and beverage options and pricing complementary services and associated costs
Develops catering proposals and prepares catering service contracts for management approval
Maintains and updates records of all catering sales contacts and agreements using software including PeopleSoft
Prepares and maintains master schedule of catered events and schedules staff to work events
Works closely with chefs and kitchen staff to plan and coordinate logistics for preparation presentation and delivery of food items
Works catered events directing activities and overseeing staff to ensure quality of food and service and resolving customer complaints
Leads and manages catering operations as an instructional environment providing direct instruction supervision and mentorship to students
Trains and supervises catering staff including student food service workers and food service workers
Prepares operating budgets for events monitors expenditures and ensures compliance with health and sanitation requirements

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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