Catering Kitchen Supervisor - UNC Sports - University of North Carolina

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Established with a strong foundation in service and driven by a clear purpose, Aramark is committed to doing great things for its employees, partners, communities, and the planet. The company embraces diversity and equal opportunity, ensuring a workplace free from discrimination based on race, color, religion, national origin, gender, age, disability, sexual orientation, or any other status protected by law. Aramark believes that a fulfilling career is one that enhances your talents, fuels your passions, and supports your professional growth. Whether you seek new challenges, a sense of belonging, or simply a great place to work, Aramark is dedicated to helping you achieve your full potential.

The Hourly Supervisor position at Aramark plays a critical role in optimizing the profitability of operations while maintaining the highest standards of customer service, safety, sanitation, quality, and consistency. This supervisory role is pivotal in managing daily staffing and controlling labor costs, ensuring that the workforce is efficient and well-aligned with the dynamic business needs. In addition to overseeing employee performance and teamwork, the Hourly Supervisor is responsible for controlling production and supply costs, maintaining inventory integrity, and executing regular audits to uphold service quality. The role also involves enforcing adherence to all standard operating procedures and tracking mechanisms, which facilitates operational transparency and accountability.

Furthermore, the Hourly Supervisor is actively involved in developing and implementing strategies aimed at achieving customer satisfaction goals, thereby driving sales and building repeat business. This role calls for a leadership approach that fosters a positive work environment, addressing employee issues professionally while complying with company policies and procedures. Training and development are integral parts of the position, where the supervisor supports programs to build employee skills, boost morale, and enhance guest services. Participation in annual employee reviews and handling interim performance evaluations underscore the supervisor's role in talent management and operational excellence.

Physical demands such as lifting, bending, pushing, pulling, and extended periods of walking or standing may be part of the job requirements. Use of uniforms and personal protective equipment (PPE) is also expected to ensure safety and compliance with health standards. Working at Aramark means committing to flexible job duties as necessary to meet operational commitments and deliver superior customer experiences consistently. This role provides a dynamic, fast-paced environment where leadership and operational expertise converge to uphold Aramark's mission and values, making it an excellent opportunity for individuals seeking to grow their career in the food service and facilities management industry.