Catering Event Sales Coordinator

SSA Holdings, a leader in the hospitality industry for over 50 years, partners with cultural attractions to craft exceptional hospitality journeys that enable their partners to maintain focus on their core missions. SSA integrates admissions, culinary services, and retail with a commitment to innovation and human connection, delivering a seamless and memorable guest experience. The foundation of their service model, known as 452 Hospitality, emphasizes people, innovation, and operational intelligence to create impactful moments that resonate with guests and clients alike. The company operates with a strong focus on inclusivity, sustainability, and community engagement, fostering an environment where employees can thrive and contribute positively to the culture and the communities served.

The Event Sales Coordinator role at SSA Holdings is a vital part of the Catering & Events Sales Team focused on managing school group meals, birthday parties, and other event details passed along by the sales department. This position requires meticulous coordination, communication, and execution skills to oversee all catering and event services for group events. Reporting directly to the Catering Sales Manager or Director of Catering & Events, the Event Sales Coordinator is tasked with organizing event details, finalizing logistics, and adapting to event changes while maintaining a strong client relationship through direct communication. This role acts as a bridge between clients and internal teams, including operations and culinary departments, ensuring events are executed flawlessly and customer expectations are met.

The coordinator will handle responsibilities such as preparing contracts, banquet event orders (BEOs), diagrams, and other necessary documentation, as well as upselling services and managing deposits and payments. To excel, the ideal candidate needs a deep understanding of space feasibility, menu planning, and event setup, including staffing, linens, equipment, and execution. SSA emphasizes that the coordinator should embody the 452 Hospitality philosophy by creating warm and welcoming experiences and maintaining professionalism in all client and team interactions.

In this dynamic role, the coordinator must be adaptable to a fast-paced environment, demonstrate excellent problem-solving and decision-making capabilities, and support the Catering Sales Team administratively as required. Physical stamina is also important, as the job involves standing for extended periods and handling physical tasks. The position offers opportunities for overtime pay and access to an On-Demand Pay Program, along with benefits like meal plans, employee discounts, and participation in a 401(k) retirement plan with a company match for eligible employees.

SSA Holdings values diversity and inclusion and encourages candidates from all backgrounds to apply. The company fosters a supportive culture that includes sustainable business practices and active community engagement. With locations across various states, SSA offers flexible scheduling, including nights, weekends, and holidays, to meet the demands of successful event execution. This is a unique opportunity for individuals passionate about hospitality and event coordination to join a respected and innovative company dedicated to delivering remarkable guest and client experiences.