Catering Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
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Benefits

competitive compensation
401k
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid training
Complimentary Meals
Daily Pay Option
Opportunities for advancement

Job Description

McAlister's Deli is a well-established casual dining restaurant chain known for its fresh, flavorful food and warm hospitality. With a strong commitment to providing a welcoming and inclusive environment, McAlister's Deli has grown into a beloved brand that values its employees just as much as its guests. The company prides itself on cultivating a work culture that encourages innovation, inclusion, and fun, understanding that its strength lies in its people. Whether it is through its commitment to quality food or exceptional service, McAlister's Deli continues to stand out in the competitive foodservice industry by focusing on genuine human connections and community engagement.

The role of Catering Coordinator at McAlister's Deli offers a unique opportunity to be part of a dynamic team that thrives on bringing people together through memorable dining experiences. This full-time position involves overseeing all catering operations, from sales and client retention to event execution and community outreach. As a Catering Coordinator, you will be responsible for maintaining the high standards that McAlister's is known for while also driving business growth by building lasting relationships with customers and representing the brand both inside and outside the restaurant.

In this role, you will have the chance to work in a fast-paced environment that values attention to detail, professionalism, and excellent organizational skills. Your responsibilities will include managing catering systems, training and developing team members, and collaborating closely with the General Manager and Marketing and Management Consultant to ensure seamless service delivery. Success in this position is measured through exceptional guest experiences, meeting or exceeding sales goals, and contributing to a positive and supportive team culture.

The company offers a competitive compensation package, including benefits such as health, dental, vision, disability, and life insurance options, a 401K plan, and Health Savings Accounts (HSA). Employees receive paid training to set them up for success and complimentary meals during shifts, underscoring the company’s commitment to employee well-being and satisfaction. Additionally, there is a unique daily pay option through an Earned Wage app, allowing employees to access their earnings before payday. McAlister's Deli is dedicated to career advancement and growth, providing opportunities for employees to develop their skills and move up within the organization.

This position requires a positive attitude, strong communication skills, and the ability to remain calm and organized in a fast-paced setting. A minimum of one year’s experience in the casual restaurant industry is necessary, with additional experience in related areas considered a plus. The role demands availability mainly Monday through Friday with some flexibility, possession of a valid driver’s license, and adherence to uniform standards and grooming requirements.

Working at McAlister's Deli means joining a team devoted to not only serving great food but also building lifelong friendships and creating meaningful memories with both guests and coworkers. If you are passionate about hospitality and eager to take your career to the next level, the Catering Coordinator position at McAlister's Deli offers an exciting and rewarding opportunity to grow professionally while making a positive impact on the community.

Job Requirements

  • minimum of 1 year’s experience in the casual restaurant industry
  • high school diploma or GED preferred
  • servsafe license preferred or able to obtain a state-approved license and maintain it
  • available Monday to Friday 9 am to 3 pm with flexibility for early mornings, weekends, and evenings
  • reliable personal transportation with valid license and insurance
  • ability to pass background check
  • strong organizational skills with attention to detail and a sense of urgency
  • ability to remain calm in a fast-paced environment
  • excellent communication skills
  • maintain a well-groomed appearance and uniform standards
  • positive attitude towards guests
  • physical ability to withstand restaurant environment demands

Job Qualifications

  • minimum of 1 year’s experience in casual restaurant industry
  • experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus
  • high school diploma or GED preferred
  • servsafe license preferred or ability to obtain a state-approved license
  • exceptional written and verbal communication skills
  • strong knowledge of team leadership and goal development
  • ability to maintain a well-groomed appearance and follow uniform standards
  • ability to withstand physical demands of a restaurant environment
  • positive and friendly attitude towards guests

Job Duties

  • execute catering operations with confidence and professionalism
  • drive guest satisfaction and business growth
  • manage all aspects of catering including sales and client retention
  • oversee event execution and community outreach
  • maintain company catering systems
  • develop and train team members
  • collaborate with General Manager and MMC to ensure seamless service
  • build lasting customer relationships
  • generate new business opportunities
  • contribute to a positive team culture

Job Criteria

Experience

Mid Level (3-7 years)


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