Catering Coordinator

Hy-Vee is a well-established and respected supermarket chain known for its commitment to providing exceptional customer service and high-quality products. Founded with a strong community focus, Hy-Vee operates multiple stores across various regions, catering to a diverse customer base. The company emphasizes a friendly shopping environment backed by a dedicated and engaged workforce. Hy-Vee's mission reflects a promise of "a helpful smile in every aisle," demonstrating its commitment to customer satisfaction and a welcoming atmosphere. The workforce at Hy-Vee is considered the company's greatest strength, fostering an environment where employees are valued and encouraged to support both customers and each other. This collaborative culture ensures that the store not only meets but exceeds the expectations of its clientele. The company offers a range of career opportunities in different departments, with a focus on employee development and growth. Within this supportive environment, Hy-Vee is currently seeking a Catering Coordinator to join their dedicated catering team. This is a non-exempt position within the catering department, playing a vital role in maintaining the high standards the company is known for. The Catering Coordinator will be responsible for ensuring superior customer service, managing employee relations, and upholding stringent cleanliness and sanitation standards. In addition to overseeing the professional appearance of the department, the coordinator will actively work towards ensuring overall profitability. This role requires coordinating the delivery of fresh and high-quality catering products at competitive prices while maintaining a friendly, courteous, and efficient customer service experience. The Catering Coordinator will act as a key liaison between customers and various store departments including kitchen, bakery, and deli to ensure seamless operation and service delivery. Critical to this position is the ability to foster positive relationships both internally with team members and externally with customers and business clients. The role involves developing customized contracts, coordinating events, and managing catering orders from inception to fulfillment, ensuring every detail meets Hy-Vee's standards. The coordinator will also contribute to marketing efforts by contacting prospective customers and promoting the catering services offered. This position demands excellent organizational skills, attention to detail, and a customer-focused mindset. Moreover, it requires supervisory responsibilities including instructing, assigning, and reviewing the work of department employees, as well as managing performance and employee relations. The physical demands of the role include the ability to lift and move heavy items, and the ability to perform tasks such as climbing, balancing, stooping, and repetitive motions within a fast-paced environment. Working conditions may involve exposure to noise, equipment hazards, temperature extremes, and cleaning chemicals. The Catering Coordinator will also be responsible for financial oversight related to the department's operations, including pricing, invoicing, and bookkeeping tasks. Effective communication and confidentiality are paramount, as the role handles sensitive company and employee information. Candidates interested in joining this dynamic team are encouraged to apply and become part of a company that values positivity, teamwork, and customer satisfaction. Employment is contingent upon successful completion of a pre-employment drug screen.