Catering, Concessions and Food Truck Staff

Springfield, MA, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Part-time
Seasonal
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Compensation

Hourly
Range $16.94 - $30.00
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Work Schedule

Flexible
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Benefits

Competitive paycheck
Skills growth opportunities
flexible scheduling
Training and Development
inclusive workplace culture
Team support and communication
on-demand work

Job Description

Bear's Smokehouse BBQ is a family-owned and operated restaurant group renowned for delivering high-quality BBQ and genuine hospitality. Committed to fostering a safe, healthy, and inclusive workplace, Bear's Smokehouse strives to treat all team members with respect, ensuring everyone feels valued and supported. The company places a strong emphasis on teamwork, communication, and setting clear expectations, cultivating an environment where employees can perform at their best while enjoying their work experience. The team at Bear's Smokehouse works hard but also supports each other, creating a positive and fun workplace culture. As part of this dedication to excellence, Bear's Smokehouse is currently hiring Per Diem, Seasonal, and Part-Time Event Team Members who are reliable, positive, and proud of their contributions. These positions offer an opportunity to earn a competitive paycheck while growing skills in the hospitality and food service industry.

The Event Team Member role at Bear's Smokehouse BBQ involves representing the restaurant group at various off-site locations, including public and private events. This position is responsible for providing exceptional customer service and maintaining high standards of food preparation and safety. Event Team Members handle time management, interact professionally with customers, and ensure excellent food service during events. Some assignments may require driving personal or company vehicles for deliveries or catering services, adding a layer of responsibility to the role. Team members are expected to have strong menu knowledge and the ability to explain menu items clearly to guests while delivering friendly and courteous service. They will maintain clean workstations, manage catering supplies, and assist with food truck operations. The role also includes using POS systems to process orders and payments accurately. Bear's Smokehouse invests in its team members through training and ongoing communication, ensuring that they have the resources needed to succeed. This on-demand position offers flexible scheduling based on individual availability and event bookings, with peak seasons typically from April through October when demand is highest. Overall, this role is ideal for individuals who thrive in fast-paced environments, enjoy working as part of a team, and want to contribute to a respected and loved local BBQ brand.

Job Requirements

  • must be 18 years of age
  • maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy
  • practice safe food handling at all times
  • withstand exposure to possible food allergens including but not limited to meats fish nuts dairy and oils
  • withstand exposure to and work with cleaning chemicals
  • lift up to 40lbs constantly
  • lift from floor to shoulder constantly and overhead infrequently
  • twist reach and bend frequently
  • listen to and comprehend instructions from leads managers and coworkers over background restaurant and equipment noise constantly
  • frequently wash hands
  • adhere to schedule and be on time for shifts
  • adhere to company uniform and appearance policy
  • driving positions only provide proof of a valid driver's license and personal insurance in accordance with company requirements
  • pass a motor vehicle record check
  • adhere to company policies on safe driving and maintain a clean driving record throughout employment

Job Qualifications

  • high school degree or equivalent preferred
  • one year of experience in related industry
  • good communication skills friendly and polite demeanor
  • strong knowledge of commonly-used concepts practices and procedures in a restaurant
  • strong interpersonal skills team player

Job Duties

  • follow proper company preparation standards to portion and prepare menu items based on guest choice
  • practice safe food handling and cleanliness at all times
  • have strong menu knowledge and be able to explain menu items and terms and provide suggestions to guests when asked
  • directly communicate and interact with guests in a friendly manner at respective volume and handle crowds and put guests at ease
  • communicate with other team members to ensure order accuracy and guest satisfaction
  • maintain a clean and organized work station at all times inclusive of the maintaining the catering storage pod and supplies properly
  • perform catering deliveries in a timely manner
  • assist with service on Bear's Food Trucks at various locations
  • accurately input orders into pos handle money make change and process credit card transactions when applicable
  • attend and participate in catering team meetings and trainings
  • communicate with catering manager and catering administrator in a timely manner

Job Criteria

Experience

Entry Level (1-2 years)


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