Catering - Associate

SSA Group at The Fresno Chaffee Zoo is a dynamic hospitality organization that has been partnering with cultural attractions for over 50 years to design remarkable hospitality experiences. Through a unique integration of admissions, culinary, and retail services, SSA Group crafts a seamless guest journey characterized by innovation, human connection, and operational intelligence. Their approach, known as 452 Hospitality, focuses on creating special moments with lasting impact by emphasizing people, creativity, and operational excellence. The company is committed to supporting its partners, including prestigious zoological parks, museums, and cultural venues, in remaining mission-focused while delivering outstanding service to guests and clients alike.

The role of On Call Catering Associate at SSA Group represents an exciting opportunity to be part of a passionate team dedicated to delivering impeccable hospitality services within the vibrant environment of The Fresno Chaffee Zoo. Reporting to the Catering Supervisor(s) and Catering Operations Manager, the Catering Associate plays a crucial role in executing and overseeing catered events with professionalism and efficiency. This position is designed for individuals who thrive in fast-paced environments and take pride in providing warm, welcoming, and memorable experiences for every guest and client.

The Catering Associate is responsible for maintaining high standards of food service quality, ensuring proper setup and breakdown of catering events, and managing inventory and product levels. They are expected to support event logistics by handling equipment, setting up and tearing down tables and chairs, and assisting with the placement and storage of rental orders and catering supplies. This role requires excellent communication skills to interact with guests, clients, and internal leaders effectively, as well as a strong sense of urgency and commitment to professionalism.

In addition to practical event duties, the Catering Associate embodies SSA Group's core values by promoting an inclusive and supportive team environment that embraces diversity and sustainability. Associates contribute to ongoing conservation efforts and community engagement activities, reflecting the company’s dedication to responsible business practices and giving back. The position offers varied working hours, including nights, weekends, and holidays, and provides opportunities for professional growth within a collaborative and innovative hospitality company.

SSA Group values flexible team members who can adapt to changing circumstances and solve problems creatively during events. Physical stamina is necessary due to manual labor demands, including lifting up to 35 pounds and standing for extended periods. The company offers competitive compensation with eligibility for overtime pay, participation in a 401(k) program with a 15% company match, meal plans, employee discounts, tuition discounts through partnership colleges, paid sick leave, bereavement leave, and holiday pay. SSA Group is committed to equal employment opportunities and fosters a diverse and inclusive workforce to enhance their collective success.

Overall, the On Call Catering Associate position is ideal for motivated hospitality professionals seeking to contribute to culturally significant venues while developing their skills and advancing their careers within a respected, mission-driven company.