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Catering & Convention Services Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses

Job Description

The Westmont Hotel is a distinguished establishment known for its exceptional hospitality and commitment to superior guest experiences. As a reputable player in the hotel industry, Westmont offers a dynamic and vibrant environment that blends professionalism with warmth, catering to both leisure and business travelers. Located in a bustling area with ample facilities, Westmont prides itself on maintaining high operational standards and delivering quality services that exceed expectations. The hotel boasts a comprehensive range of amenities tailored to meet the varied needs of its valued guests, including exquisite dining options, flexible banquet spaces, and state-of-the-art meeting facilities. With an emphasis... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years of catering or hotel sales experience
  • Strong communication skills in English
  • Ability to manage event planning and execution
  • Proficiency in Microsoft Office applications
  • Availability to work flexible shifts including weekends and evenings as required
  • Willingness to participate in professional development and industry networking events

Job Qualifications

  • Two or more years of hotel catering experience or similar industry experience
  • Proven track record of providing quality service
  • Strong verbal and written communication skills
  • Knowledge of hotel, Westmont, and brand policies and procedures
  • Familiarity with catering, food and beverage, and banquet operations
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Strong problem-solving and organizational skills
  • Excellent customer and associate relations skills
  • Effective presentation and negotiation skills
  • Ability to use standard software applications and hotel systems
  • Good decision-making and influence abilities

Job Duties

  • Solicit and book meetings and functions while maximizing banquet space to meet or exceed sales goals
  • Utilize prospecting skills to consistently exceed catering revenue goals
  • Report all catering activities to Director of Catering Sales or Director of Sales & Marketing
  • Conduct site visits and client appointments to generate new group opportunities
  • Negotiate and close new and repeat business contracts for catering and meetings
  • Develop and execute territorial marketing strategies to capture revenue
  • Provide detailed event orders and group resumes for all catering events booked
  • Build and manage strong relationships with customers, stakeholders, and community contacts
  • Conduct site inspections and participate in industry events
  • Use sales resources and administrative support effectively

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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