
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,900.00 - $76,700.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Performance incentives
Job Description
Best Impressions Caterers, founded in 1989, stands as the premier provider of culinary excellence and event management in the Carolinas. Operating out of a sprawling 25,000-square-foot state-of-the-art facility, the company has established itself as a leader in high-end catering services across corporate, philanthropic, and social events. With its position as the exclusive or preferred caterer for many of Charlotte's most prestigious venues, Best Impressions Caterers prides itself on a culture of excellence, innovation, and unwavering commitment to clients. The company's dedication goes beyond merely providing exceptional food; it crafts seamless, world-class experiences that leave lasting impressions.
The role of Catering Account Manager at Best Impressions is a critical leadership position within this esteemed events team. This role offers comprehensive project ownership, ideal for a professional who thrives on taking full responsibility for delivering flawless events. Catering Account Managers at Best Impressions serve as the singular point of contact and continuity, overseeing their clients' journey from the initial inquiry and menu design to on-site event execution and final event wrap-up. This position is more than event sales; it is the stewardship and realization of memorable, high-profile events.
The ideal candidate will exhibit a refined command of hospitality logistics, demonstrating exceptional organizational skills, excellent written communication, and the poise necessary to lead events for discerning clients. Their expertise ensures that every event runs smoothly, from the contract negotiation and billing processes through to the creation of sophisticated, client-tailored proposals. On-site, they act as the primary leader, troubleshooting in real time to uphold the impeccable standard that Best Impressions is known for.
Given the company's emphasis on a "full-circle" approach, the Catering Account Manager will maintain meticulous administrative records and client communications, guaranteeing professionalism at every touchpoint. Their venue knowledge is expansive, ensuring they can conduct thorough site tours and manage venue logistics with ease. The position requires a commitment to the dynamic and often demanding hospitality schedule, including evenings and weekends, to be present for clients' events and ensure success.
In summary, this role is perfect for an individual passionate about luxury hospitality, possessing strong background in catering or event management, and ready to represent a market-leading brand with pride and professionalism. Best Impressions Caterers offers not only a competitive salary and performance incentives but also a rich benefits package and the opportunity to work in a company committed to delivering excellence at every event.
The role of Catering Account Manager at Best Impressions is a critical leadership position within this esteemed events team. This role offers comprehensive project ownership, ideal for a professional who thrives on taking full responsibility for delivering flawless events. Catering Account Managers at Best Impressions serve as the singular point of contact and continuity, overseeing their clients' journey from the initial inquiry and menu design to on-site event execution and final event wrap-up. This position is more than event sales; it is the stewardship and realization of memorable, high-profile events.
The ideal candidate will exhibit a refined command of hospitality logistics, demonstrating exceptional organizational skills, excellent written communication, and the poise necessary to lead events for discerning clients. Their expertise ensures that every event runs smoothly, from the contract negotiation and billing processes through to the creation of sophisticated, client-tailored proposals. On-site, they act as the primary leader, troubleshooting in real time to uphold the impeccable standard that Best Impressions is known for.
Given the company's emphasis on a "full-circle" approach, the Catering Account Manager will maintain meticulous administrative records and client communications, guaranteeing professionalism at every touchpoint. Their venue knowledge is expansive, ensuring they can conduct thorough site tours and manage venue logistics with ease. The position requires a commitment to the dynamic and often demanding hospitality schedule, including evenings and weekends, to be present for clients' events and ensure success.
In summary, this role is perfect for an individual passionate about luxury hospitality, possessing strong background in catering or event management, and ready to represent a market-leading brand with pride and professionalism. Best Impressions Caterers offers not only a competitive salary and performance incentives but also a rich benefits package and the opportunity to work in a company committed to delivering excellence at every event.
Job Requirements
- Experience in high-end catering hospitality management or luxury event sales
- Strong knowledge of food and beverage service including culinary trends and service standards
- Excellent written and verbal communication skills
- Commitment to working evenings and weekends
- Proficiency in CRM software and Google Suite
Job Qualifications
- Experience in high-end catering hospitality management or luxury event sales
- Comprehensive knowledge of food and beverage service including current culinary trends and service standards
- Exceptional written and verbal communication skills with the ability to interface with corporate executives and private clients
- Commitment to the hospitality schedule including evenings and weekends
- Strong skills in CRM software and the Google Suite
Job Duties
- Own the complete client relationship including booking contract negotiation and final billing
- Act as the primary lead for assigned events ensuring seamless execution and providing immediate expert problem-solving
- Develop sophisticated proposals tailored to client needs while maintaining operational feasibility and high standards
- Maintain meticulous records within our CRM and ensure all client correspondence is professional timely and brand-aligned
- Conduct comprehensive site tours demonstrating a deep understanding of venue capabilities and logistics
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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