Casual Dining Server

Greenville, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Benefits

Work in a fun vibrant setting

weekly pay

flexible scheduling

generous shift meal discount

Family dining discounts

Industry-leading training

Continuous learning opportunities

clear career paths

Paid Time Off

401(k) retirement plan with company match

tuition reimbursement programs

Comprehensive insurance coverage including medical dental and vision

champions of hope community involvement program

lucrative cash referral program

journey wellbeing support tools

Exclusive perks and discounts via the PerkSpot program

Robust recognition program

Slip-resistant shoe programs

Engaging local community and charitable initiatives

Igniting Dreams Grant Program

exciting training contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain known for its vibrant gameday atmosphere and wide selection of wings, sauces, and other fan-favorite menu items. Established as a go-to destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings combines the excitement of live sporting events with an energetic dining experience that appeals to individuals and families seeking a fun, relaxed setting to savor great food. The atmosphere is lively, making it a social hub where friends can gather to enjoy both the action on the big screens and the company of each other. With its commitment to quality food, outstanding guest service, and community involvement, Buffalo Wild Wings has built a reputation for providing an engaging and memorable dining experience. This global brand is not only focused on delivering delicious food but also on creating an inclusive and dynamic environment where both guests and employees feel valued and motivated.

The role of a Casual Dining Server at Buffalo Wild Wings goes far beyond simply taking orders and delivering food. Servers are considered the Chief Experience Officers, playing a critical role in transforming a routine meal into an unforgettable event. Ideal candidates excel in creating a welcoming atmosphere where guests feel like VIPs, ensuring every interaction is lively, personable, and attentive. As the resident expert on the full menu, a Casual Dining Server passionately guides patrons through the signature wings and other offerings, answering questions, making recommendations, and accommodating individual preferences and dietary needs. Servers are trained to balance efficiency with genuine hospitality, managing table organization, upselling specials, and working closely with kitchen and bar staff to maintain seamless service flow. This position is perfect for team players who thrive in a fast-paced, fun environment and want to contribute significantly to enhancing each guest's dining experience. The company offers flexible scheduling, competitive pay with weekly compensation, and numerous opportunities for professional growth and development. Servers are also beneficiaries of comprehensive benefits including healthcare, paid time off, retirement plans, and discounts, making Buffalo Wild Wings an attractive employer for those passionate about hospitality and customer service.

Job Requirements

High school diploma or equivalent
Previous experience in a fast-paced restaurant environment preferred
Excellent communication and interpersonal skills
Ability to work flexible hours including nights weekends and holidays
Capacity to stand for extended periods and carry moderate weights
Positive attitude and a team-oriented mindset
Basic math skills for handling transactions
Knowledge of food safety and responsible alcohol service guidelines

Job Qualifications

Proven ability to create and sustain a dynamic genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities meticulous attention to service details and a clear passionate commitment to superior guest service

Job Duties

Proactively greet and engage guests with enthusiasm immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses beverages and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items preparation methods ingredients and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal quickly addressing any concerns to ensure complete satisfaction
Process payments accurately handle cash and credit transactions efficiently and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff hosts and other servers to maintain a smooth and high-functioning team environment
Complete opening closing and side work duties as assigned to ensure the dining area is pristine and ready for service