Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Work in a fun, vibrant setting
Receive weekly pay
Enjoy flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive insurance coverage
Medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot program
Robust recognition program
Slip-resistant shoe programs
Local community initiatives
Igniting Dreams Grant Program
exciting training contests

Job Description

Buffalo Wild Wings is a well-established casual dining restaurant brand renowned for its energetic atmosphere and a menu centered around legendary wings, flavorful sauces, and a broad variety of other food and drink options. Known for fostering a gameday spirit, Buffalo Wild Wings has created an inviting environment where guests can enjoy not only excellent meals but also the camaraderie of sports and social gatherings. As a leader in the casual dining industry, the company emphasizes a dynamic guest experience combined with top-notch service, making it a favored spot for both sports enthusiasts and families. The culture at Buffalo Wild Wings promotes teamwork, inclusiveness, and opportunities for growth and development within a fast-paced, yet fun and engaging work setting.

The role of a Casual Dining Server at Buffalo Wild Wings is pivotal in delivering the distinctive guest experience that the brand promises. Far more than just food runners, servers at Buffalo Wild Wings act as Chief Experience Officers who ensure every visitor feels valued and engaged. This position requires passion for customer service, a thorough knowledge of the menu, and a lively personality to match the upbeat environment. Servers guide guests through the menu by recommending signature items and drinks, creating shareable moments, and maintaining a vibrant atmosphere that complements live game broadcasts and social interaction. The role is not only about meeting expectations but exceeding them to transform a regular meal into a memorable event. Employees enjoy a supportive work culture that encourages active participation, continuous skills improvement, and career progression within the company. Whether greeting guests with enthusiasm, managing orders with precision, or coordinating with team members, the Casual Dining Server is fundamental to Buffalo Wild Wings’ commitment to hospitality excellence.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in casual dining or hospitality preferred
  • Ability to stand and walk for extended periods
  • Excellent communication and interpersonal skills
  • Passion for delivering exceptional guest experiences
  • Ability to multitask and work efficiently in a fast-paced environment
  • Availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

No experience required


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