Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun, vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training and continuous learning opportunities
Clear career paths for professional advancement
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
Comprehensive insurance coverage including medical, dental, and vision
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot discounts and perks
Robust recognition program
Slip-resistant shoe programs
Engaging local community and charitable initiatives
Igniting Dreams Grant Program opportunities
exciting training contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant brand known for its vibrant and energetic atmosphere centered around sports entertainment and world-famous wings. Established with a commitment to delivering an unparalleled experience to every guest, Buffalo Wild Wings has grown into a popular destination for those looking to enjoy high-quality food, engaging social gatherings, and the excitement of live sports broadcasts. The company prides itself on creating a lively environment where fans and families alike can gather to share memorable moments and celebrate their favorite teams through food, fun, and community events.

As a Casual Dining Server at Buffalo Wild Wings, you play a vital role beyond simply delivering food. You act as the Chief Experience Officer for every guest, transforming casual dining into an energetic and unforgettable event. This position demands passion, enthusiasm, and a keen understanding of the dining experience to ensure every visitor departs with a lasting impression of warmth and excitement. Your responsibilities include expertly guiding patrons through the extensive menu offerings, particularly our iconic wings, while maintaining the vibrant gameday atmosphere that Buffalo Wild Wings is famous for.

This position is ideal for those who thrive in a fast-paced, team-oriented environment and are passionate about providing excellent customer service. The successful server will create a welcoming atmosphere where guests feel valued and special, leveraging exceptional organizational skills and attention to detail to facilitate seamless service throughout the dining experience. Engagement with guests goes beyond basic service; it involves creating shareable moments, delivering genuine smiles and high-fives, and acting as a brand ambassador who embodies the spirit and excitement of Buffalo Wild Wings.

Employment with Buffalo Wild Wings offers competitive weekly pay and flexible scheduling options designed to fit various lifestyles and commitments. The role also comes with generous benefits such as a shift meal discount, family dining discounts, and opportunities for professional growth through continuous learning and industry-leading training programs. Employees are supported through comprehensive insurance, paid time off, wellness programs, and community involvement initiatives that reflect the company’s commitment to supporting its team members both personally and professionally.

Working at Buffalo Wild Wings means being part of an inclusive team dedicated to creating an engaging and high-energy environment where employees can thrive and guests can enjoy every visit as a highlight of their day. This is more than a server position; it is a chance to become an integral part of a community-focused brand, delivering exceptional experiences every single time.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or food service role preferred
  • Ability to maintain a positive and energetic attitude in a fast-paced environment
  • Strong communication and interpersonal skills
  • Capability to work flexible hours including nights, weekends, and holidays
  • Must be at least 18 years old
  • Ability to stand and walk for extended periods

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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