Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Benefits
Work in a fun, vibrant setting where the best games are always on
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training and continuous learning opportunities
Clear career paths for professional advancement
paid time off (PTO)
401(k) retirement plan with company match
tuition reimbursement programs
Comprehensive insurance coverage including medical, dental, and vision
champions of hope community involvement program
lucrative cash referral program
journey wellbeing support tools
Exclusive perks and discounts via the PerkSpot program
Robust recognition program honoring outstanding employee performance
Slip-resistant shoe programs
Engaging local community and charitable initiatives
Opportunity to apply for the Igniting Dreams Grant Program
exciting training contests
Job Description
Buffalo Wild Wings is a renowned casual dining restaurant chain celebrated for its vibrant gameday atmosphere and iconic menu of wings, sauces, and a wide array of American pub fare. Established with a commitment to providing an energetic and lively environment, Buffalo Wild Wings invites guests to enjoy not only great food and drinks but also an immersive experience centered around sports, entertainment, and social connection. The brand prides itself on fostering a fun, inclusive environment where every guest feels like a VIP, making it a popular destination for friends, families, and sports fans.
As a Casual Dining Server at Buffalo Wild Wings, you play a crucial role that goes far beyond just delivering food to the table. You are the Chief Experience Officer, tasked with transforming a simple meal into an unforgettable event. Your presence directly impacts the guest’s overall experience, setting the tone for a positive, energetic, and memorable visit. You are not only responsible for serving but also for engaging with guests, offering expert guidance on the menu, and creating shareable moments that resonate with patrons. In this fast-paced and dynamic role, your expertise in the menu and passion for exceptional guest service ensure that every interaction is filled with genuine smiles and high-fives, turning casual visits into highlights of the day.
Your responsibilities will include proactive guest engagement, taking and upselling food and beverage orders, maintaining a deep understanding of all menu items including preparation and allergen information, managing table organization, processing payments accurately, and collaborating closely with the kitchen and your server peers to maintain smooth service. This position demands attention to detail, excellent communication skills, and a commitment to creating a welcoming and lively setting consistent with Buffalo Wild Wings' brand identity. The role offers the opportunity to work in a vibrant atmosphere where the best games are always on, supporting a community-oriented approach with numerous opportunities for professional growth and development.
Buffalo Wild Wings offers a full-time or part-time employment basis with competitive compensation. The company supports its employees with extensive benefits such as career advancement opportunities, comprehensive training programs, and a wide range of perks aimed at making the work experience enjoyable and rewarding. If you are enthusiastic, customer-focused, and enjoy working in a team-oriented environment with a passion for food, fun, and sports, this role is an exciting chance to contribute to a leading casual dining experience while building your career in hospitality.
As a Casual Dining Server at Buffalo Wild Wings, you play a crucial role that goes far beyond just delivering food to the table. You are the Chief Experience Officer, tasked with transforming a simple meal into an unforgettable event. Your presence directly impacts the guest’s overall experience, setting the tone for a positive, energetic, and memorable visit. You are not only responsible for serving but also for engaging with guests, offering expert guidance on the menu, and creating shareable moments that resonate with patrons. In this fast-paced and dynamic role, your expertise in the menu and passion for exceptional guest service ensure that every interaction is filled with genuine smiles and high-fives, turning casual visits into highlights of the day.
Your responsibilities will include proactive guest engagement, taking and upselling food and beverage orders, maintaining a deep understanding of all menu items including preparation and allergen information, managing table organization, processing payments accurately, and collaborating closely with the kitchen and your server peers to maintain smooth service. This position demands attention to detail, excellent communication skills, and a commitment to creating a welcoming and lively setting consistent with Buffalo Wild Wings' brand identity. The role offers the opportunity to work in a vibrant atmosphere where the best games are always on, supporting a community-oriented approach with numerous opportunities for professional growth and development.
Buffalo Wild Wings offers a full-time or part-time employment basis with competitive compensation. The company supports its employees with extensive benefits such as career advancement opportunities, comprehensive training programs, and a wide range of perks aimed at making the work experience enjoyable and rewarding. If you are enthusiastic, customer-focused, and enjoy working in a team-oriented environment with a passion for food, fun, and sports, this role is an exciting chance to contribute to a leading casual dining experience while building your career in hospitality.
Job Requirements
- High school diploma or equivalent
- Previous experience in a restaurant or hospitality role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Strong organizational and multitasking abilities
- Availability to work flexible shifts including nights, weekends, and holidays
- Basic math skills for processing transactions
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Criteria
Experience
No experience required
Job Location
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