Casual Dining Server

Denison, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Benefits

Receive weekly pay

Enjoy flexible scheduling options to fit your lifestyle

Take advantage of a generous shift meal discount and family dining discounts

Access industry-leading training and continuous learning opportunities

Benefit from clear career paths for professional advancement

Included are Paid Time Off (PTO) benefits

Enroll in a 401(k) retirement plan featuring a company match

Programs for Tuition Reimbursement are available

Comprehensive Insurance Coverage, including Medical, Dental, and Vision

Participate in the Champions of Hope community involvement program

A Lucrative Cash Referral Program is in place

Access to Journey wellbeing support tools

Exclusive perks and discounts via the PerkSpot program

A robust recognition program honors outstanding employee performance

Safety is supported through Slip-Resistant Shoe Programs

Engaging local community and charitable initiatives

Opportunity to apply for the Igniting Dreams Grant Program

Participate in exciting training contests

Job Description

Buffalo Wild Wings is a well-established casual dining restaurant chain that specializes in delivering a vibrant, sports-focused dining experience. Known for its energetic atmosphere and extensive menu featuring iconic wings and a variety of other offerings, Buffalo Wild Wings attracts guests who seek more than just a meal—they come for a lively social gathering centered around great food, drinks, and live sports events. With a commitment to creating unforgettable dining moments, the company fosters a culture of fun, enthusiasm, and top-tier guest service, making it a popular destination for sports fans and casual dining patrons alike.\n\nThe role of a Casual Dining Server at Buffalo Wild Wings is a dynamic and rewarding position focused on guest experience excellence. As a server, you are not merely a food runner but the Chief Experience Officer for every guest entering the restaurant. Your primary responsibility is to create an energetic, seamless, and memorable dining event by guiding guests through the diverse menu with passion and expertise. You will master the art of engaging with patrons to foster a lively and welcoming gameday atmosphere, turning an everyday meal into a highlight for guests. This role demands exceptional interpersonal skills, detailed knowledge of menu items including preparation and allergen information, and the ability to multitask efficiently in a fast-paced environment.\n\nCasual Dining Servers at Buffalo Wild Wings benefit from a vibrant workplace where teamwork and customer satisfaction are paramount. The employment is typically flexible, suitable for those seeking shift-based schedules that cater to different lifestyles, with opportunities for career progression within the company. Compensation is competitive and includes weekly pay, making it an attractive role for individuals passionate about hospitality and sports culture. This role offers a unique blend of social interaction, customer service, and operational responsibilities, making it ideal for those who thrive in engaging, customer-facing roles within the casual dining sector.

Job Requirements

High school diploma or equivalent
Previous experience in a customer-facing role preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Must be able to stand for extended periods
Availability to work flexible hours including nights, weekends, and holidays
Basic math skills for handling transactions

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless
You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for
Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day
Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service