Casual Dining Server

Portland, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Work in a fun, vibrant setting

Receive weekly pay

Enjoy flexible scheduling options

generous shift meal discount

Family dining discounts

Industry-leading training

Continuous learning opportunities

clear career paths

Paid Time Off

401(k) retirement plan with company match

tuition reimbursement programs

Medical insurance

Dental Insurance

Vision Insurance

champions of hope community involvement program

lucrative cash referral program

journey wellbeing support tools

Exclusive perks and discounts via the PerkSpot program

Robust recognition program

Slip-resistant shoe programs

Engaging local community and charitable initiatives

Opportunity to apply for the Igniting Dreams Grant Program

exciting training contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain known for its vibrant atmosphere, extensive menu featuring iconic wings, and a strong emphasis on providing an exciting gameday experience to its patrons. Established to deliver not just food but an engaging social environment, Buffalo Wild Wings has grown into a popular destination where friends and families come together to enjoy great meals, sports, and lively entertainment. The company prides itself on creating memorable dining experiences through outstanding customer service and a dynamic staff committed to guest satisfaction. As a renowned casual dining establishment, Buffalo Wild Wings offers many career opportunities for individuals seeking to join a fast-paced and energizing work environment with clear pathways for advancement and extensive professional development resources.

As a Casual Dining Server at Buffalo Wild Wings, you step into a role far beyond traditional serving duties. You become the Chief Experience Officer for every guest, responsible for transforming routine meals into unforgettable events. This role requires you to be a passionate ambassador of the brand, using your comprehensive knowledge of the menu to guide guests through their dining choices, highlight the famous wings, and ensure they fully enjoy the energetic gameday vibe that defines Buffalo Wild Wings. Your enthusiasm and dedication will set the tone for the entire dining experience, making each patron feel like a VIP. From offering genuine smiles and high-fives to anticipating guest needs and adeptly managing table service, you play a critical role in delivering superior guest service. This position blends interpersonal skills, attention to detail, and a genuine love for hospitality to create an engaging environment where customers can unwind, celebrate, and enjoy exceptional food and entertainment. The role offers flexible scheduling options to accommodate diverse lifestyles, weekly pay, and numerous benefits designed to support both your professional growth and personal well-being. With access to industry-leading training and a vibrant team atmosphere, Buffalo Wild Wings is the ideal place to develop your serving career while contributing to a fun and dynamic dining setting.

Job Requirements

High school diploma or equivalent
Previous experience in a casual dining or fast-paced restaurant environment preferred
Strong communication and interpersonal skills
Ability to multitask and work well under pressure
Basic math skills for handling payments
Availability to work evenings, weekends, and holidays
Ability to stand and walk for extended periods

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service