Casual Dining Server

Kingsville, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Benefits

Work in a fun

Vibrant setting

weekly pay

flexible scheduling options

generous shift meal discount

Family dining discounts

Industry-leading training

Continuous learning opportunities

clear career paths

Paid Time Off

401(k) retirement plan with company match

Tuition Reimbursement

Medical insurance

Dental Insurance

Vision Insurance

Community involvement program

Cash Referral Program

Wellbeing Support Tools

Employee Recognition Program

slip-resistant shoe program

Local community and charitable initiatives

Training Contests

Job Description

Buffalo Wild Wings is a popular casual dining restaurant chain renowned for its energetic atmosphere, extensive wings selection, and commitment to providing memorable dining experiences. Known for combining great food with thrilling sports entertainment, Buffalo Wild Wings has established itself as a go-to destination for friends, families, and fans looking to enjoy excellent meals in a lively setting. The restaurant prides itself on its energetic, gameday ambiance that enhances the overall guest experience. Employees at Buffalo Wild Wings are not just staff members; they are integral to creating a welcoming environment that keeps customers coming back. The company fosters a culture where team members are encouraged to engage with guests authentically, making each visit unique and enjoyable.

The role of a Casual Dining Server at Buffalo Wild Wings goes beyond traditional waiting staff duties. As a Chief Experience Officer, the server is responsible for transforming a regular meal into an unforgettable event. This involves providing exceptional customer service with a combination of enthusiasm, knowledge, and attentiveness. Servers become the restaurant’s resident menu experts, passionately guiding guests through the wide variety of menu options, including the iconic wings and other offerings. Their role is to energize guests and maintain the vibrant atmosphere that the brand is famous for, all while ensuring that every interaction leaves a positive impression.

This position is designed for individuals who thrive in a fast-paced, social environment and excel at multitasking while keeping a smile on their face. Successful candidates will have a proven ability to create a lively and genuinely welcoming atmosphere where every guest feels treated like a VIP. Expertise in organization, attention to detail, and a passion for superior guest service are essential traits that define a successful server at Buffalo Wild Wings. The company offers a dynamic workplace where employees can enjoy flexible scheduling, competitive pay, and numerous opportunities for professional growth and learning. Overall, this role is ideal for those who love sports, enjoy interacting with diverse groups of people, and are motivated by the challenge of delivering top-notch service in a bustling casual dining setting.

Job Requirements

High school diploma or equivalent
Previous experience in casual dining or fast-paced restaurant environment preferred
Strong communication and interpersonal skills
Ability to stand for extended periods and multitask efficiently
Basic math skills to handle cash and credit transactions
Friendly, outgoing personality with a passion for customer service
Availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service