Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun setting
weekly pay
flexible scheduling
shift meal discount
Family dining discounts
Training opportunities
career advancement
Paid Time Off
401k plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
wellbeing support
employee recognition
safety programs
Charitable initiatives
Training Contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain specializing in wings, sports entertainment, and a lively gameday atmosphere. Known for its vibrant and energetic ambiance, Buffalo Wild Wings offers a unique dining experience where guests can enjoy delicious food while watching their favorite sports events. The restaurant prides itself on its friendly and engaging service, creating a welcoming environment for all patrons. Employing a diverse team of dedicated professionals, Buffalo Wild Wings emphasizes teamwork, continuous learning, and career growth opportunities. As a prominent name in the casual dining sector, it combines an enjoyable work culture with competitive pay and benefits to attract passionate individuals who thrive in fast-paced, customer-focused settings.

The role of a Casual Dining Server at Buffalo Wild Wings goes far beyond typical food service duties. Servers act as Chief Experience Officers, responsible for transforming a simple meal into an unforgettable event. This position involves engaging guests with enthusiasm, guiding them through the menu offerings with expert knowledge, and fostering the energetic gameday spirit that defines the brand. Servers are expected to create a dynamic and welcoming atmosphere where every guest feels like a VIP, using exceptional organizational skills and meticulous attention to service details. This is not just a job but an opportunity to enhance guest satisfaction through genuine interactions, high-fives, and smiles, making each visit a highlight of the guest's day. The role is ideal for individuals passionate about hospitality, armed with a strong commitment to delivering superior service in a vibrant environment. Employment is typically on a full-time or part-time basis, with flexible schedules designed to fit diverse lifestyles. Salary and compensation reflect the industry standards alongside the added value of numerous benefits and career development programs provided by the company.

Job Requirements

  • High school diploma or equivalent
  • prior experience in casual dining or hospitality preferred
  • excellent communication skills
  • friendly outgoing personality with a passion for customer service
  • ability to stand for extended periods
  • availability to work flexible hours including nights weekends and holidays
  • basic math skills for handling payments

Job Qualifications

  • Proven ability to create and sustain a dynamic genuinely welcoming atmosphere where every guest feels like a VIP
  • expertise in facilitating shareable moments through exceptional organizational abilities meticulous attention to service details and clear passionate commitment to superior guest service
  • strong communication and interpersonal skills
  • ability to work in a fast paced environment
  • knowledge of food safety and hygiene practices
  • experience in customer service roles
  • ability to multitask and handle high volume periods efficiently

Job Duties

  • Proactively greet and engage guests with enthusiasm
  • efficiently and accurately take food and beverage orders offering knowledgeable suggestions and upselling specials
  • master the sequence of service to ensure timely delivery of all courses and beverages
  • maintain a deep understanding of menu items preparation methods ingredients and allergen information
  • manage table organization and guest needs throughout the meal addressing any concerns
  • process payments accurately handle cash and credit transactions adhering to responsible alcohol service guidelines
  • collaborate effectively with kitchen staff hosts and other servers to maintain a smooth team environment
  • complete opening closing and side work duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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