Casual Dining Server

Stephenville, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Receive weekly pay

Enjoy flexible scheduling options to fit your lifestyle

Take advantage of a generous shift meal discount and family dining discounts

Access industry-leading training and continuous learning opportunities

Benefit from clear career paths for professional advancement

Included are Paid Time Off (PTO) benefits

Enroll in a 401(k) retirement plan featuring a company match

Programs for Tuition Reimbursement are available

Comprehensive Insurance Coverage, including Medical, Dental, and Vision

Participate in the Champions of Hope community involvement program

A Lucrative Cash Referral Program is in place

Access to Journey wellbeing support tools

Exclusive perks and discounts via the PerkSpot program

A robust recognition program honors outstanding employee performance

Safety is supported through Slip-Resistant Shoe Programs

Engaging local community and charitable initiatives

Opportunity to apply for the Igniting Dreams Grant Program

Participate in exciting training contests

Job Description

Buffalo Wild Wings is a prominent casual dining restaurant known for its energetic atmosphere, iconic wings, and commitment to delivering exceptional guest experiences. Established as a leading sports bar and grill chain, Buffalo Wild Wings combines a vibrant gameday environment with a menu full of flavorful offerings that appeal to a diverse clientele looking for a dynamic dining experience. The company prides itself on fostering a fun, lively setting where food, sports, and community come together. Employees at Buffalo Wild Wings are part of a team dedicated to maintaining a guest-first culture where quality service and a welcoming atmosphere are top priorities. The brand is recognized nationwide for its commitment to quality, its enthusiastic staff, and for creating memorable moments for every patron who walks through the door.

As a Casual Dining Server at Buffalo Wild Wings, you take on a pivotal role that goes well beyond simply serving food. You are the Chief Experience Officer for the guests, responsible for transforming each meal into an unforgettable event. The role demands a passionate engagement with customers, where you act as the resident expert on the full menu, guiding guests through the iconic wings and diverse offerings with confidence and enthusiasm. Your duties include creating a fun and seamless dining experience, which aligns with the energetic and gameday vibe the brand is famous for. Every interaction with guests is a chance to deliver a high-five, a genuine smile, and personal attention that ensures patrons feel like VIPs. This position requires excellent organizational abilities, a meticulous eye for service details, and a strong commitment to superior guest satisfaction. Working at Buffalo Wild Wings offers employees opportunities for continuous learning, career advancement, and participation in community engagement programs. The role is full-time or part-time with flexible scheduling options to fit various lifestyles, and employees receive weekly pay along with generous meal and family dining discounts, comprehensive insurance coverage, paid time off, and numerous other benefits that support professional and personal well-being.

Job Requirements

High school diploma or equivalent
Previous experience in casual dining or hospitality preferred
Ability to stand for extended periods and carry trays
Strong communication skills
Availability to work evenings, weekends, and holidays
Basic math skills for handling payments
Willingness to learn menu details and company procedures

Job Qualifications

Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless
You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for
Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day
Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service