Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun, vibrant setting
Receive weekly pay
Enjoy flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
clear career paths
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement programs
Medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot discounts
Employee Recognition Program
slip-resistant shoe program
Local community and charitable initiatives
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain renowned for its vibrant atmosphere, iconic wing recipes, and dedication to providing an exceptional guest experience. With locations across many regions, Buffalo Wild Wings has established itself as a premier destination for sports lovers and food enthusiasts alike. This establishment blends the excitement of live sports with a diverse menu offering that goes beyond traditional wings to cater to a wide variety of palates. Known for its lively, fun environment, Buffalo Wild Wings creates an engaging and memorable dining experience for every patron who walks through its doors. The brand's commitment to quality food, exceptional service, and a unique ambiance centered around sports viewing makes it much more than just a place to eat; it is a community hub where friends and families gather to enjoy great food and thrilling games. Employment at Buffalo Wild Wings offers a dynamic, inclusive workplace that values teamwork, growth, and employee wellbeing, making it an attractive option for those passionate about hospitality and guest interaction. The position of a Casual Dining Server at Buffalo Wild Wings is crucial to maintaining the lively and welcoming vibe the chain is famous for. Taking on the role means more than just serving food; it entails becoming the Chief Experience Officer for every guest. The server is responsible for transforming a simple meal into an unforgettable event, ensuring that each visitor receives personalized and attentive service that enhances their overall dining outing. This role combines the important functions of a food runner, host, and brand ambassador by actively engaging guests, guiding them through the menu, and creating a high-energy, gameday atmosphere. A Casual Dining Server at Buffalo Wild Wings must develop an expert understanding of the full menu items, ingredients, and preparation methods, allowing them to make informed recommendations and address any dietary concerns. The position involves maintaining a welcoming environment where guests feel like VIPs, fostering shareable moments, and delivering exceptional service characterized by enthusiasm and attention to detail. Servers collaborate closely with kitchen staff, hosts, and other team members to ensure smooth operations and a seamless guest experience from arrival to departure. Beyond daily duties, servers contribute to the overall success of the restaurant by participating in opening and closing tasks and adhering strictly to safety and service protocols. Employment type typically aligns with part-time or full-time roles, accommodating flexible scheduling to fit various lifestyles. Compensation is competitive within the hospitality sector, with opportunities for advancement and continuous professional development supported by industry-leading training programs. Working at Buffalo Wild Wings also includes various employee benefits such as health insurance, a 401(k) plan with company match, paid time off, and unique perks like access to games during shifts and community involvement initiatives. Joining Buffalo Wild Wings as a Casual Dining Server means becoming part of a team that values energetic, engaging hospitality and offers a rewarding work environment where your impact is visible and appreciated.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a casual dining or fast-paced restaurant environment preferred
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong multitasking and organizational skills
  • Basic math skills for handling cash and payments
  • Ability to stand and walk for extended periods during shifts

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities
  • Meticulous attention to service details
  • Clear and passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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