Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Work in a fun, vibrant setting where the best games are always on
Receive weekly pay
Enjoy flexible scheduling options to fit your lifestyle
Take advantage of a generous shift meal discount and family dining discounts
Access industry-leading training and continuous learning opportunities
Benefit from clear career paths for professional advancement
paid time off (PTO)
Enroll in a 401(k) retirement plan featuring a company match
Programs for tuition reimbursement
Comprehensive insurance coverage including medical, dental, and vision
Participate in the Champions of Hope community involvement program
A lucrative cash referral program
Access to Journey wellbeing support tools
Exclusive perks and discounts via the PerkSpot program
A robust recognition program honors outstanding employee performance
Safety support through slip-resistant shoe programs
Engaging local community and charitable initiatives
Opportunity to apply for the Igniting Dreams Grant Program
Participate in exciting training contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant chain known for its vibrant atmosphere, iconic wings, and passionate commitment to delivering a memorable guest experience. Established as a destination for sports enthusiasts and food lovers alike, Buffalo Wild Wings combines tasty food, a lively environment, and exceptional service to create an unforgettable dining event for every visitor. The restaurant's dedication to quality and guest satisfaction has positioned it as a popular choice for casual meals, game day celebrations, and social gatherings across the country.

As a Casual Dining Server at Buffalo Wild Wings, you play a crucial role as the Chief Experience Officer for every guest who walks through the doors. This position is far more than simply delivering food to tables; it is about transforming each meal into a lively, engaging event where guests feel like VIPs. You will be the expert on the full menu, skillfully guiding patrons through Buffalo Wild Wings’ signature wings and other exciting offerings while maintaining the dynamic, energetic atmosphere that guests have come to expect. Every interaction offers an opportunity to turn a casual visit into a highlight of someone's day, characterized by friendly high-fives and genuine smiles. The role demands a proactive, enthusiastic approach to guest interactions, ensuring seamless service and a shareable experience that emphasizes hospitality and attention to detail.

In this role, you will develop a nuanced understanding of the menu, including preparation methods, ingredients, and allergen information, allowing you to confidently answer questions and make personalized recommendations. Collaboration with kitchen staff, hosts, and fellow servers is vital to maintaining smooth operations and ensuring every guest leaves satisfied. Additionally, you will handle all aspects of table management, payment processing, and responsible alcohol service with accuracy and professionalism. Your responsibilities also extend to operational duties such as opening, closing, and side work assignments to maintain a clean and inviting dining environment.

Buffalo Wild Wings values employees who embody enthusiasm, superior guest service, and a passion for creating shareable moments. The company offers a dynamic workplace where employees can thrive and grow within clear career paths. If you are eager to create memorable dining experiences and enjoy working in a fun, game-day-themed setting, joining Buffalo Wild Wings as a Casual Dining Server is an excellent opportunity to advance your hospitality career while working in an exciting environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a casual dining or fast-paced restaurant environment preferred
  • Excellent communication and interpersonal skills
  • Ability to stand for extended periods and carry out physical tasks
  • Strong multitasking and organizational abilities
  • Knowledge of food safety and responsible alcohol service practices
  • Availability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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