Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Receive weekly pay
Enjoy flexible scheduling options to fit your lifestyle
Take advantage of a generous shift meal discount and family dining discounts
Access industry-leading training and continuous learning opportunities
Benefit from clear career paths for professional advancement
Included are Paid Time Off (PTO) benefits
Enroll in a 401(k) retirement plan featuring a company match
Programs for Tuition Reimbursement are available
Comprehensive Insurance Coverage, including Medical, Dental, and Vision
Participate in the Champions of Hope community involvement program
A Lucrative Cash Referral Program is in place
Access to Journey wellbeing support tools
Exclusive perks and discounts via the PerkSpot program
A robust recognition program honors outstanding employee performance
Safety is supported through Slip-Resistant Shoe Programs
Engaging local community and charitable initiatives
Opportunity to apply for the Igniting Dreams Grant Program
Participate in exciting training contests
Job Description
Buffalo Wild Wings is a leading casual dining restaurant renowned for its vibrant atmosphere, superior customer service, and a diverse menu centered around its iconic wings and flavorful offerings. Established as a favorite destination for sports fans and casual diners alike, Buffalo Wild Wings provides an engaging environment where guests can enjoy great food while watching their favorite games. With a focus on creating memorable experiences, the company has cultivated a culture of energetic hospitality and team collaboration. It prides itself on delivering high-quality food and exceptional service in a lively setting that captures the excitement of gameday every day.
As a Casual Dining Server at Buffalo Wild Wings, you play a pivotal role beyond simply delivering food. You become the Chief Experience Officer for every guest, transforming casual meals into unforgettable events. This role demands a passion for hospitality, a deep knowledge of the menu, and the ability to foster an engaging, upbeat atmosphere that makes every guest feel like a VIP. Serving at Buffalo Wild Wings means you are the face of the brand—responsible for setting the tone of the customer experience with enthusiasm and genuine care. You guide patrons through the menu with expert knowledge of each item’s ingredients, preparation methods, and allergen details, ensuring every recommendation enhances their dining pleasure.
This position calls for strong organizational skills and attention to detail, managing the full sequence of service including greeting guests, taking and upselling orders, timing course deliveries, and handling payments with accuracy and care. Operating within a collaborative team environment, you will work alongside kitchen and bar staff, hosts, and fellow servers to maintain seamless service flow and a pristine dining space. Additionally, your role contributes to the overall atmosphere by actively engaging guests with a high-five and a smile, making each visit more than just a meal but a highlight of their day.
Employment at Buffalo Wild Wings offers more than a job; it provides opportunities for professional growth within a dynamic, fun, and fast-paced hospitality industry. The company is committed to supporting its employees through industry-leading training, clear career advancement paths, flexible scheduling, and comprehensive benefits. Whether this is your first hospitality role or you are an experienced server passionate about customer service, Buffalo Wild Wings offers a rewarding environment where your contributions to guest satisfaction are recognized and celebrated. Join the team to be part of a renowned brand where great food, exciting entertainment, and outstanding service come together to create one-of-a-kind experiences for guests and meaningful career opportunities for employees.
As a Casual Dining Server at Buffalo Wild Wings, you play a pivotal role beyond simply delivering food. You become the Chief Experience Officer for every guest, transforming casual meals into unforgettable events. This role demands a passion for hospitality, a deep knowledge of the menu, and the ability to foster an engaging, upbeat atmosphere that makes every guest feel like a VIP. Serving at Buffalo Wild Wings means you are the face of the brand—responsible for setting the tone of the customer experience with enthusiasm and genuine care. You guide patrons through the menu with expert knowledge of each item’s ingredients, preparation methods, and allergen details, ensuring every recommendation enhances their dining pleasure.
This position calls for strong organizational skills and attention to detail, managing the full sequence of service including greeting guests, taking and upselling orders, timing course deliveries, and handling payments with accuracy and care. Operating within a collaborative team environment, you will work alongside kitchen and bar staff, hosts, and fellow servers to maintain seamless service flow and a pristine dining space. Additionally, your role contributes to the overall atmosphere by actively engaging guests with a high-five and a smile, making each visit more than just a meal but a highlight of their day.
Employment at Buffalo Wild Wings offers more than a job; it provides opportunities for professional growth within a dynamic, fun, and fast-paced hospitality industry. The company is committed to supporting its employees through industry-leading training, clear career advancement paths, flexible scheduling, and comprehensive benefits. Whether this is your first hospitality role or you are an experienced server passionate about customer service, Buffalo Wild Wings offers a rewarding environment where your contributions to guest satisfaction are recognized and celebrated. Join the team to be part of a renowned brand where great food, exciting entertainment, and outstanding service come together to create one-of-a-kind experiences for guests and meaningful career opportunities for employees.
Job Requirements
- High school diploma or equivalent
- Proven customer service experience is preferred
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Availability to work flexible hours, including evenings, weekends, and holidays
- Basic math skills for processing payments
- Ability to stand and walk for extended periods
- Must be at least 18 years old
Job Qualifications
- Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
- Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service
Job Duties
- Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless
- You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for
- Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day
- Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
- Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
- Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
- Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
- Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
- Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
- Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
- Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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