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Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Receive weekly pay
Enjoy flexible scheduling options to fit your lifestyle
Take advantage of a generous shift meal discount and family dining discounts
Access industry-leading training and continuous learning opportunities
Benefit from clear career paths for professional advancement
Included are Paid Time Off (PTO) benefits
Enroll in a 401(k) retirement plan featuring a company match
Programs for Tuition Reimbursement are available
Comprehensive Insurance Coverage, including Medical, Dental, and Vision
Participate in the Champions of Hope community involvement program
A Lucrative Cash Referral Program is in place
Access to Journey wellbeing support tools
Exclusive perks and discounts via the PerkSpot program
A robust recognition program honors outstanding employee performance
Safety is supported through Slip-Resistant Shoe Programs
Engaging local community and charitable initiatives
Opportunity to apply for the Igniting Dreams Grant Program
Participate in exciting training contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant renowned for its vibrant atmosphere, superior customer service, and a diverse menu centered around its iconic wings and flavorful offerings. Established as a favorite destination for sports fans and casual diners alike, Buffalo Wild Wings provides an engaging environment where guests can enjoy great food while watching their favorite games. With a focus on creating memorable experiences, the company has cultivated a culture of energetic hospitality and team collaboration. It prides itself on delivering high-quality food and exceptional service in a lively setting that captures the excitement of gameday every day.<... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven customer service experience is preferred
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Availability to work flexible hours, including evenings, weekends, and holidays
  • Basic math skills for processing payments
  • Ability to stand and walk for extended periods
  • Must be at least 18 years old

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Your role is to transform a simple meal into an unforgettable event, making the guest experience lively and seamless
  • You will be the resident expert on our full menu, passionately guiding patrons through our iconic wings and other offerings, all while fostering the energetic, gameday atmosphere we're famous for
  • Every interaction is a chance to deliver a high-five and a genuine smile, turning a casual visit into the highlight of their day
  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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