Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun, vibrant setting
Receive weekly pay
Enjoy flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
paid time off (PTO)
401(k) retirement plan with company match
tuition reimbursement programs
comprehensive insurance coverage
Medical insurance
Dental Insurance
Vision Insurance
champions of hope community involvement program
Cash Referral Program
journey wellbeing support tools
PerkSpot program
Robust recognition program
slip-resistant shoe program
Local community and charitable initiatives
Igniting Dreams Grant Program
exciting training contests

Job Description

Buffalo Wild Wings is a popular casual dining restaurant chain renowned for its vibrant sports-centric atmosphere and deliciously crafted wings and diverse menu offerings. Established as a go-to destination for sports fans and food enthusiasts alike, Buffalo Wild Wings offers an energetic, social environment where guests can enjoy great food, watch their favorite games, and create memorable moments with friends and family. The restaurant prides itself on delivering high-quality service in a lively setting, emphasizing a welcoming and friendly experience for every guest. With a reputation built on more than just food, Buffalo Wild Wings focuses on creating an immersive gameday experience that appeals to a broad audience, from casual diners to sports aficionados.

The Casual Dining Server role at Buffalo Wild Wings is an exciting opportunity for individuals who thrive in fast-paced, dynamic environments and are passionate about exceptional customer service. As a server, you serve as the Chief Experience Officer, responsible for transforming a routine meal into an unforgettable event that keeps guests coming back. This position demands a high level of enthusiasm and a genuine desire to engage with guests, ensuring each interaction is filled with friendliness, professionalism, and a touch of excitement that defines the Buffalo Wild Wings brand.

Servers become experts in the menu, guiding customers through the iconic wings selection along with other tasty offerings, helping them make confident choices based on their preferences and dietary needs. Your role goes beyond taking orders; you create shareable moments by fostering a lively, upbeat atmosphere that captures the spirit of gameday. You will work closely with kitchen staff, hosts, and other team members to maintain a smooth operation and ensure timely delivery of food and beverages. As a Casual Dining Server, your responsibilities extend from proactively greeting guests to managing table organization, handling payments accurately, and completing assigned opening and closing duties.

This role is ideal for individuals who excel in multitasking, have strong communication skills, and are committed to delivering superior guest service with attention to detail. Buffalo Wild Wings supports its team members with industry-leading training programs, flexible scheduling options, and clear opportunities for career advancement. Compensation is competitive, and the work environment is engaging, with games always playing to add an extra layer of excitement to the job. Being part of Buffalo Wild Wings means joining a team that values fun, inclusivity, and community involvement, making it more than just a job—it’s a rewarding career path in a well-established, beloved restaurant brand.

Job Requirements

  • High school diploma or equivalent
  • prior experience in casual dining or customer service preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong multitasking and organizational skills
  • availability to work flexible hours including nights, weekends, and holidays
  • basic math skills for handling transactions
  • team player with a positive attitude

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

No experience required


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