Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

fun work environment
weekly pay
flexible scheduling
Meal Discount
family dining discount
Training opportunities
career advancement
Paid Time Off
401(k) retirement plan
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
slip-resistant shoe program
Community and charitable initiatives
Training Contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain that specializes in serving a variety of wings, beers, and a vibrant gameday atmosphere. Known for its energetic environment and a menu that caters to sports fans and food enthusiasts alike, Buffalo Wild Wings has established itself as a popular destination for those seeking both delicious meals and an unforgettable experience. With locations across multiple regions, the restaurant prides itself on quality service, a fun setting, and fostering a welcoming community feel among guests and staff.

The role of a Casual Dining Server at Buffalo Wild Wings is much more than just taking orders and delivering food. This position elevates the dining experience by transforming a simple meal into an engaging event for every guest. As the Chief Experience Officer, you will be the face of the restaurant, ensuring that each visitor feels like a VIP from the moment they walk in. Your expertise in the full menu will enable you to guide patrons through various wing flavors and other menu offerings passionately, enhancing their enjoyment and making every visit memorable. Embodying the spirit of Buffalo Wild Wings, you will create a lively, game-day ambiance filled with enthusiasm and exceptional service.

This is an exciting position for individuals who thrive in dynamic environments and love interacting with guests. It requires a genuine passion for customer service and the ability to maintain a high level of energy throughout your shift. The server’s responsibilities include greeting guests warmly, accurately taking orders, suggesting menu items, managing table service efficiently, handling payments responsibly, and working collaboratively with kitchen and front-of-house staff to ensure seamless operations. Furthermore, you will be entrusted with maintaining cleanliness and side duties that support overall restaurant readiness.

Employment at Buffalo Wild Wings as a Casual Dining Server offers many opportunities beyond just hourly pay. The establishment provides a fun, vibrant workplace where the best games are constantly on, creating a unique perk that complements the lively work environment. Employees benefit from flexible scheduling options, making it easier to balance work with personal commitments. Moreover, there is a clear path for career advancement, supported by continuous training and development opportunities designed to hone skills and support professional growth.

In addition to competitive weekly pay, staff enjoy generous meal discounts, comprehensive insurance coverage including medical, dental, and vision, and access to retirement plans with company matching. Paid time off, tuition reimbursement programs, and recognition initiatives are among the many benefits that promote employee well-being and job satisfaction. Buffalo Wild Wings also encourages community involvement and offers wellbeing support resources, ensuring a supportive workplace culture built around growth, recognition, and fun. If you are passionate about hospitality and creating memorable experiences, this role at Buffalo Wild Wings is an excellent opportunity to develop your career while enjoying the perks of one of the most dynamic casual dining environments in the industry.

Job Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Knowledge of food safety and responsible alcohol service
  • Ability to stand for long periods and carry trays
  • Basic math skills for handling cash and processing payments
  • Previous experience in a customer service or food service role preferred
  • High school diploma or equivalent

Job Qualifications

  • Proven ability to create and sustain a dynamic, genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities, meticulous attention to service details, and a clear, passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm, immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders, offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses, beverages, and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items, preparation methods, ingredients, and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal, quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately, handle cash and credit transactions efficiently, and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, hosts, and other servers to maintain a smooth and high-functioning team environment
  • Complete opening, closing, and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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