Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
Industry-leading training
Continuous learning opportunities
clear career paths
Paid Time Off
401(k) retirement plan
company match
tuition reimbursement programs
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
slip-resistant shoe program
Local community initiatives
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a leading casual dining restaurant known for its sports-centric atmosphere, mouthwatering wings, and a vibrant social experience that brings people together. With a focus on delivering exceptional service in a lively environment, Buffalo Wild Wings attracts guests looking to enjoy great food while watching their favorite games. The company prides itself on creating memorable moments for every guest, emphasizing team spirit and high-quality dining in a setting that feels energetic and welcoming. Positioned as a premier destination for wings lovers and sports enthusiasts alike, Buffalo Wild Wings offers an engaging workplace where employees can thrive and grow in their careers.

As a Casual Dining Server at Buffalo Wild Wings, you will play a crucial role beyond just serving food. You are considered the Chief Experience Officer for every patron who walks through the door, responsible for transforming a simple meal into an unforgettable event. This position involves actively engaging with guests, creating a welcoming and lively atmosphere, and ensuring each diner feels like a VIP. Your expertise with the full menu and your ability to passionately guide guests through their dining choices, especially the iconic wings, make every visit stand out. You will contribute to the unique gameday atmosphere the brand is famous for, turning casual visits into memorable experiences with high-fives, genuine smiles, and exceptional customer interaction.

The role requires a dynamic and outgoing personality, excellent organizational skills, and a passionate commitment to superior guest service. It is an excellent opportunity for someone who enjoys working in a fast-paced, team-oriented environment with a focus on guest satisfaction. Buffalo Wild Wings supports career advancement through industry-leading training, recognition programs for outstanding performance, and clear pathways for growth. The restaurant emphasizes a fun, vibrant workplace where employees enjoy flexible scheduling, competitive wages, and a comprehensive benefits package, making this role both rewarding and enjoyable to pursue.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or casual dining preferred
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Availability to work flexible hours including nights weekends and holidays

Job Qualifications

  • Proven ability to create and sustain a dynamic genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities meticulous attention to service details and a clear passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders offering knowledgeable suggestions and upselling specials to enhance the guest's enjoyment
  • Master the sequence of service to ensure timely delivery of all courses beverages and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items preparation methods ingredients and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately handle cash and credit transactions efficiently and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff hosts and other servers to maintain a smooth and high-functioning team environment
  • Complete opening closing and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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