Buffalo Wild Wings logo

Casual Dining Server

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Work in a fun vibrant setting
weekly pay
flexible scheduling options
generous shift meal discount
Family dining discounts
industry leading training
Career advancement opportunities
Paid Time Off
401k Retirement Plan
tuition reimbursement programs
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
Slip resistant shoe program
Local community initiatives
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant chain that specializes in providing an energetic, game-day atmosphere with a diverse menu focused on wings and other popular casual dining fare. Known for its vibrant settings that combine sports entertainment and exceptional dining experiences, Buffalo Wild Wings offers guests an exciting and engaging environment. The company is committed to creating memorable dining experiences by focusing on superior customer service and an inviting atmosphere for sports fans and food lovers alike. As part of its mission to deliver not only great food but also an unforgettable experience, Buffalo Wild Wings fosters a culture where employees are empowered to act as Chief Experience Officers for every guest, ensuring that each visit is lively, fun, and memorable.

The Casual Dining Server role at Buffalo Wild Wings plays a crucial part in bringing this vision to life. Serving is more than just delivering food; it is about transforming a simple meal into an unforgettable event by being the resident expert on the full menu and maintaining the energetic gameday vibe. This position requires passion, enthusiasm, and the ability to create a welcoming environment where every guest feels valued and appreciated. Servers are expected to be knowledgeable guides for patrons, helping them navigate menu choices, recommend specialties, and upsell to enhance the overall dining experience. Guests rely on servers not only for their expertise but also for their genuine, friendly interaction, turning an ordinary meal into the highlight of their day. This role is ideal for individuals who enjoy working in a fast-paced, fun environment and have a knack for delivering exceptional hospitality by building relationships with guests through thoughtful and engaging service.

Employment with Buffalo Wild Wings as a Casual Dining Server offers a variety of benefits that support professional growth, work-life balance, and personal wellness. The position typically involves flexible scheduling to accommodate diverse lifestyles and includes competitive pay structured around weekly payments. New hires receive comprehensive training and ongoing learning opportunities that promote career advancement within the company. Buffalo Wild Wings also emphasizes employee recognition, community involvement, and wellbeing through various programs and benefits. These benefits enhance job satisfaction and create a supportive, rewarding workplace for servers committed to delivering the brand’s standout experience.

In summary, the Casual Dining Server at Buffalo Wild Wings is an integral member of the team who elevates the guest experience through expertise, enthusiasm, and superior service skills. By joining Buffalo Wild Wings, servers become part of a dynamic, engaging company that values its employees and pushes for excellence in hospitality every day. This is a rewarding opportunity for individuals passionate about food, sports, and creating memorable guest experiences in a vibrant restaurant environment.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a casual dining or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast paced environment
  • Availability to work flexible hours including nights weekends and holidays
  • Ability to stand and walk for extended periods
  • Basic math skills for order and payment processing

Job Qualifications

  • Proven ability to create and sustain a dynamic genuinely welcoming atmosphere where every guest feels like a VIP
  • Expertise in facilitating shareable moments through exceptional organizational abilities meticulous attention to service details and a clear passionate commitment to superior guest service

Job Duties

  • Proactively greet and engage guests with enthusiasm immediately setting a positive and energetic tone for their dining experience
  • Efficiently and accurately take food and beverage orders offering knowledgeable suggestions and upselling specials to enhance the guests enjoyment
  • Master the sequence of service to ensure timely delivery of all courses beverages and requests from the kitchen and bar
  • Maintain a deep and current understanding of all menu items preparation methods ingredients and allergen information to confidently answer guest questions
  • Manage table organization and guest needs throughout the meal quickly addressing any concerns to ensure complete satisfaction
  • Process payments accurately handle cash and credit transactions efficiently and adhere to all responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff hosts and other servers to maintain a smooth and high functioning team environment
  • Complete opening closing and side work duties as assigned to ensure the dining area is pristine and ready for service

Job Criteria

Experience

Entry Level (1-2 years)


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